The station is unmanned and previously had no ticketing provisions however, in 2018, ticket machines were installed. There are waiting shelters on each platform and train running information is provided via CIS displays, automated announcement and help points on each side. Level access is only possible to platform 1, as platform 2 access requires the use of a steep ramp.[2]
Services
There is a half-hourly service in each direction (hourly in the evening) to Glasgow and Barrhead. Passengers for stations to Kilmarnock and beyond have to change at Barrhead, as most longer distance trains do not usually call here.[3] However, there is one service to Carlisle which calls here on Sundays only.
From 21 May 2017 there is an hourly Sunday service between Glasgow Central and Kilmarnock that calls.[4]
References
^Brailsford, Martyn, ed. (December 2017) [1987]. "Gaelic/English Station Index". Railway Track Diagrams 1: Scotland & Isle of Man (6th ed.). Frome: Trackmaps. ISBN978-0-9549866-9-8.