Automated flight attending

Automated flight attending involves the use of automation to replace some of the tasks, that are currently done by flight attendants.

Examples

Food delivery

In 1965, Martin Limanoff created one of the earliest automated food delivery systems, consisting of a square box that was designed to travel up and down the aisle along a monorail track on the cabin floor. However, it is not known if this was ever used on commercial flights.^[1] In 2015, Sell GMBH, a German division of aeroplane equipment company Zodiac Aerospace, filed a patent for a food delivery mechanism that would distribute food using automated conveyor belts, allowing passengers to access their food on demand by pressing buttons on the in-flight entertainment system, causing the food distributor to rise out of the floor.^[2]

Food order

Many In-flight entertainment systems, such as Virgin America's 'Red' playbook and Panasonic Avionics' eX2, allow passengers to order food or drink using the IFE touchscreens. A passenger selects one of the meal options available for purchase, swipes his or hers credit card through the in-seat ordering system, and then a flight attendant brings the meal to his or her seat.

Drink dispensing

Introduced in 2012, The SkyTender is a robot bartender which can dispense more than 30 different drinks, including soft drinks, coffee, wine, and cocktails, at the touch of a button or two. The SkyTender took its first flight on the German airline, WDL Aviation, going from Cologne to Palma, Majorca.^[3]

In popular culture

Premiered on May 2, 2015, comedy show Saturday Night Live featured fictional automated flight attendants on the airline company Virgin America.^[4]

References

^ Kim, Soo (4 February 2016). "In-flight dining innovations: the sushi automat in the sky". The Telegraph.
^ "In-Flight Food Service Company Looks to Sushi Automats for Inspiration". 6 May 2015.
^ "SkyTender puts automation in airplane aisles".
^ "Virgin Atlantic Robot Flight Attendants as Imagined by Saturday Night Live". 3 May 2015.

v t e Commercial aviation
Airlines	Airline codes Airline holding companies Cargo airline Charter airlines Flag carriers Low-cost airlines Non-scheduled airline Passenger airlines Regional airlines
Alliances	Oneworld SkyTeam Star Alliance Value Alliance Vanilla Alliance U-FLY Alliance
Trade groups	International ACO ATAG IATA IATAN IFALPA ISTAT United States A4A RAA Europe A4E ASD ECA EBAA ERA ETWF Other regions AACO AAPA AFRAA RAAA
Aircrew	Pilot in command (Captain) First officer Second officer Third officer Relief crew Flight attendant Flight engineer Loadmaster Aircraft pilot Purser Dead mileage
Airliner	Travel class First class Business class Premium economy class Economy class Basic economy class Aircraft cabin Aircraft lavatory Aircraft seat map Airline meal Airline seat Buy on board Crew rest compartment In-flight entertainment Inflight smoking Galley Sickness bag
Airport	Aerodrome Airline hub Airport check-in Airport lounge Airport rail link Airport terminal Airside pass Airstair Boarding Domestic airport Gate International airport Jet bridge Low-cost carrier terminal Runway Transit hotel
Customs / Immigration	Arrival card Border control (internal) Departure card Passport Timatic Travel document Travel visa (Electronic)
Environmental effects	Hypermobility Environmental effects of aviation
Law	Air transport agreement Air route authority between the United States and China Bermuda Agreement (UK–US, 1946–1978) Bermuda II Agreement (UK–US, 1978–2008) Cross-strait charter Beijing Convention Cape Town Treaty Chicago Convention Convention on the Marking of Plastic Explosives European Common Aviation Area Flight permit Freedoms of the air EU–US Open Skies Agreement Hague Hijacking Convention Hague Protocol Montreal Convention Paris Convention of 1919 Rome Convention Sabotage Convention Tokyo Convention Warsaw Convention
Intergovernmental organizations	ICAO ECAC Eurocontrol EASA ENCASIA
Baggage	Bag tag Baggage allowance Baggage carousel Baggage cart Baggage reclaim Baggage handler Baggage handling system Baggage sizer Checked baggage Hand luggage Lost luggage (WorldTracer) Luggage lock
Aviation safety	Air rage Air traffic control Air traffic service Aircraft safety card Airport authority Airport crash tender Airport police Airport security Airspace class Area control center Brace position Civil aviation authority Control area Control zone Controlled airspace Evacuation slide Flight information region Flight information service Flight recorder Instrument flight rules Overwing exits Pre-flight safety demonstration Sky marshal Special use airspace Special visual flight rules Terminal control area Terminal control center Uncontrolled airspace Upper information region Visual flight rules
Airline tickets	Airline booking ploys Airline reservations system Airline ticket Airline timetable Bereavement flight Boarding pass Codeshare agreement Continent pass Electronic ticket Fare basis code Flight cancellation and delay Frequent-flyer program Government contract flight One-way travel Open-jaw ticket Overbooking (Overselling) Passenger name record Red-eye flight Round-the-world ticket Standby Tracking Travel agency Travel website
Ground crew	Aircraft maintenance technician Aircraft ground handling Baggage handler Flight dispatcher
Miscellaneous	Air cargo Air travel Aviation taxation and subsidies Mile high club

v t e Aircraft components and systems
Airframe structure	Aft pressure bulkhead Cabane strut Canopy Crack arrestor Cruciform tail Dope Empennage Fabric covering Fairing Flying wires Former Fuselage Hardpoint Interplane strut Jury strut Leading edge Lift strut Longeron Nacelle Rib Spar Stabilizer Stressed skin Strut T-tail Tailplane Trailing edge Triple tail Twin tail V-tail Vertical stabilizer Wing root Wing tip Wingbox
Flight controls	Aileron Airbrake Artificial feel Autopilot Canard Centre stick Deceleron Dive brake Dual control Electro-hydraulic actuator Elevator Elevon Flaperon Flight control modes Fly-by-wire Gust lock HOTAS Rudder Rudder pedals Servo tab Side-stick Spoiler Spoileron Stabilator Stick pusher Stick shaker Trim tab Wing warping Yaw damper Yoke
Aerodynamic and high-lift devices	Active Aeroelastic Wing Adaptive compliant wing Anti-shock body Blown flap Channel wing Dog-tooth Drag-reducing aerospike Flap Gouge flap Gurney flap Krueger flap Leading-edge cuff Leading-edge droop flap LEX Slats Slot Stall strips Strake Variable-sweep wing Vortex generator Vortilon Wing fence Winglet
Avionic and flight instrument systems	ACAS Air data boom Air data computer Aircraft periscope Airspeed indicator Altimeter Annunciator panel Astrodome Attitude indicator Compass Course deviation indicator EFIS EICAS Flight management system Glass cockpit GPS Head-up display Heading indicator Horizontal situation indicator INS ISIS Multi-function display Pitot–static system Radar altimeter TCAS Transponder Turn and slip indicator Variometer Yaw string
Propulsion controls, devices and fuel systems	Autothrottle Drop tank FADEC Fuel tank Gascolator Inlet cone Intake ramp NACA cowling NACA duct Self-sealing fuel tank Splitter plate Throttle Thrust lever Thrust reversal Townend ring War emergency power Wet wing
Landing and arresting gear	Aircraft tire Arrestor hook Autobrake Conventional landing gear Drogue parachute Landing gear Landing gear extender Oleo strut Tricycle landing gear Tundra tire
Escape systems	Ejection seat Escape crew capsule
Other systems	Aircraft lavatory Auxiliary power unit Bleed air system Deicing boot Emergency oxygen system Environmental control system Flight recorder Hydraulic system Ice protection system In-flight entertainment system Landing lights Navigation light Passenger service unit Ram air turbine

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