SalvageData Recovery, Inc. is a data recovery and digital forensics firm headquartered in Cleveland, Ohio, United States.[1] Founded in 2003, the company provides data recovery, software tools, and electronic discovery services.[2] In 2006, the company faced criticism following a widely publicized incident in which unencrypted client data was inadvertently exposed during transit between offices, drawing scrutiny over its security protocols.[3][4]
History
SalvageData Recovery was established in 2003 in Cleveland, Ohio. Over the following years, the company expanded its network of receiving and evaluation centers to more than 100 locations across the United States and Canada.[5][6]
In 2022, the company launched a mobile application on Google Play and the Apple App Store to allow customers to track the status of their data recovery cases.[7]
In 2024 it partnered with FedEx Office allwowing to drop off devices across USA.[8]
Security certifications
The company complies with FIPS 140-2 and FIPS 140-3 federal standards.[9] It is HIPAA‑compliant when managing protected health information as a business associate in healthcare workflows.[10][11] Additionally, SalvageData undergoes annual SOC 2 Type III audits to validate its controls for security, availability, and confidentiality. As a GSA contract holder, the company is pre-approved to deliver data recovery services to U.S. government agencies under stringent federal procurement guidelines.[12][13]
Its ISO Class 5 cleanroom facilities provide a controlled environment necessary for physical recovery of sensitive storage media.[14]
Overview
SalvageData Recovery is recommended by major hardware manufacturers, including Western Digital and Hewlett-Packard.[15] It is also listed as a trusted partner on Microsoft AppSource.[16]
It has on-site, mail-in, and remote evaluation services for HDDs, SSDs, RAID arrays, NAS devices, and other storage media. Its software supports self-service data recovery across various platforms, including servers and mainframes.[17][18]