Tool used for project and business process management
A responsibility assignment matrix, also known as a RACI matrix (/ˈreɪsi/) or linear responsibility chart, is a project management technique that describes the responsibilities of various stakeholders in completing tasks or deliverables. The matrix assigns one of four responsibilities to each stakeholder in executing a deliverable: Responsible, Accountable, Consulted, and Informed.
Under the RACI framework:
Responsible stakeholders are involved in the planning, execution, and completion of the task;
Accountable stakeholders are held to be individually and ultimately responsible for the success or failure of the task;
Consulted stakeholders are sought for their opinions on a task;
Informed stakeholders are updated as the project progresses.
RACI model
RACI is a model that describes the participation of various roles in completing tasks or deliverables for a project or business process.[1] The four key responsibilities most typically used are: responsible, accountable, consulted, and informed. It is often used to define roles and responsibilities in cross-departmental projects.[2]
R: Responsible — Those who complete the task.[3] There is at least one role with a participation type of responsible, although others can be delegated to assist in the work required.
A: Accountable (also approver or approving authority) — The one ultimately answerable for the correct completion of the deliverable or task, ensuring the prerequisites of the task are met, and delegating the work to those responsible.[3] Accountable stakeholders sign off and approve work that responsible stakeholders provide. According to some theories of project management, there must be only one accountable stakeholder specified for each task or deliverable.[4]
C = Consulted — Those whose opinions are sought, such as subject-matter experts, and with whom there is two-way communication.[3]
I = Informed — Those who are kept up-to-date on progress, often only on completion of the task or deliverable, and with whom there is just one-way communication.[3]
The RACI model is also known as a responsibility assignment matrix and linear responsibility chart.[5][6][7][8]
Alternatives
There are a number of alternatives to the RACI model, including:
^ abcdSmith, Michael L.; Erwin, James. "Role & Responsibility Charting (RACI)"(PDF). Project Management Institute California Inland Empire Chapter. p. 5. Archived from the original on 16 September 2022. Retrieved 18 May 2023.
^Tiziana Margaria: Leveraging Applications of Formal Methods, Verification, and Validation: 4th International Symposium on Leveraging Applications Proceedings, Part 1, Springer, 2010, p. 492
^"9.1.2.1 Organization Charts and Position Descriptions". A Guide to the Project Management Body of Knowledge (PMBOK Guide) (5th ed.). Project Management Institute. 2013. p. 262. ISBN978-1-935589-67-9.
^ abBlokdijk, Gerard (2008). The Service Level Agreement SLA Guide - SLA Book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write Your SLA. Lulu. p. 81. ISBN978-1-921523-62-5.
^Hightower, Rose (2008). Internal controls policies and procedures. John Wiley & Sons. p. 83. ISBN978-0-470-28717-0.
^Baker, Dean (2009). Multi-Company Project Management: Maximizing Business Results Through Strategic Collaboration. J Ross. p. 58. ISBN978-1-60427-035-8.
^Dickstein, Dennis (2008). No Excuses: A Business Process Approach to Managing Operational Risk. John Wiley & Sons. ISBN978-0-470-48110-3.
Further reading
Project Management Institute (2021). A guide to the project management body of knowledge (PMBOK guide). Project Management Institute (7th ed.). Newtown Square, PA. ISBN978-1-62825-664-2.{{cite book}}: CS1 maint: location missing publisher (link)
