When asked in a 2007 interview which Earth, Wind & Fire album is his favorite, White replied, "...probably Faces, because we were really in tune." White also went on to proclaim that on the LP EWF were "playing together and it gave us the opportunity to explore new areas".[7]
Dennis Hunt of the Los Angeles Times declared that "Faces is the R&B album of the year." Hunt added "Faces is expertly written, produced and performed and is considerably better than any of this year's hardcore R&B albums. Just about every song on Faces, which is nearly all upbeat, is high quality. Its danceability rating is as high as any you'll find on an album in this post-disco era."[19] Alan Morrison of DownBeat said that Faces "offer(s) an invaluable lesson in pop and jazz orchestration and production techniques. As a treasure trove of the imaginative technical resources available to the modern pop musician, EW&F’s productions continue to be state-of-the-art."[18]Nelson George of Musician stated: "Faces re-affirms EW&F's role as the world's finest progressive soul band. While not an innovative work, the beauty of Faces is the band's feeling of renewed vigour and spirit, qualities that separate them from the many other good self-contained black bands."[20]
Sal Caputo of Gannett said "Minus Earth Wind and Fire's peace, love and happiness hype, this is a very good dance album by a tight ensemble which occasionally wanders too far into pretension. The two-record set contains spots of jazz, classic-rhythm and blues harmonies, Latin rhythms, modern funk, rock and soul all mixed together in an attempt to create a sort of "world" music."[21]
Paul Sexton of Record Mirror gave three out of five stars, stating "they're burning hot enough, but maybe the
wind's all blowing in the same old direction".[15]Phyl Garland of Stereo Review wrote that "Earth Wind & Fire's new release, the two -disc set Faces, has all the impact of a live volcano, but, unlike natural eruptions, this one is carefully controlled and every stunning effect is meticulously calculated." She added "all these forces might have gotten in each other's way and produced a monstrously cluttered set, but the way White has choreographed them everything fits together so well that the listener need only sit (or lie) back and enjoy."[22]
Alan Niester of The Globe and Mail exclaimed: "Maurice White might not be the genius some people think he is, but at least he's a master of his craft, and Faces is another well-honed piece of musical excitement.".[23]Richard Williams of The Times wrote: "Earth, Wind & Fire are arguably the most popular soul band in the world and Faces, following the enormous successes of All n' All and I Am, will certainly reach their unusually broad market. The mixture is familiar: reassuringly melodic songs delivered by the outstanding falsetto of Philip Bailey and the plainer tenor of Maurice White with creamingly opulent arrangements featuring a hair-trigger rhythm section and flashy horns. Faces, is however, a two-record set and for all the brilliance of the playing and recording it is hard to sustain deep interest over the distance."[24] Paul Willistein of The Morning Call wrote that "this group's latest two-record set of 15 exceptional funk, R&B and fusion numbers is simply exhilarating".[25]
Elise Bretton of High Fidelity wrote: "Soul Disco like April in Paris cannot be reprised. And when it is transcribed, no matter how accurately, no pianist I know would want to tackle all those syncopated eight and sixteenth notes while singing in the funky, get down style that makes Earth, Wind & Fire the nation's No. 1 nonet."[26] Bev Hillier of Smash Hits gave an 8 out of 10 rating and remarked "Their repertoire ranges from dreamy ballads through funk with a capital F, with numerous other styles incorporated en route. Every member's contribution is vital but Verdine White's bass in particular takes direct control of the feet and the horn section make Dexys sound like the Pied Piper. If you think disco's faceless, you ain't heard this".[13]
Jim Arundel of Melody Maker praised the album, writing: "Earth, Wind &Fire's Faces is fascinating."[27] Gary Bradford of The Pittsburgh Press exclaimed "Faces gets excessive in places, but Earth, Wind and Fire keep a strong afro-groove running".[28] With three out of four stars Chuck Pratt of the Chicago Sun Times exclaimed "this fine funk soul group puts its best face forward on this ambitious and generous double pocket set of intricately produced, high gloss funk".[17]
Isaac Hayes called Faces one of Earth, Wind & Fire's five essential recordings.[29]
Music journalist Mike Freedberg also named Faces in his ballot for The Village Voice's 1980 Pazz & Jop critics poll.[30]
Tom "Tom Tom 84" Washington – arrangements (5, 6, 8, 11–13)
Erich Bulling – arrangements (8, 10)
Jerry Peters – arrangements (12)
Assa Drori, Harris Goldman and Janice Gower – concertmasters
Ronald Cooper, Larry Corbett, Nina Deveritch, Albert Gill, Dennis Karmazyn, Ray Kelley, Jacqueline Lustgarten, Earl Madison, Miguel Martinez, Nils Oliver, Frederick Sekorya, Marston Smith and Mary Louise Zeyen – cello
Marilyn Baker, Brenton Banks, Rollice Dale, Allan Harshman, Harry Hymas, Roland Kato, Renita Koven, Patricia Matthews, Gareth Nuttycombe, Jimbo Ross, David Schwartz, Bryana Sherman, Leanna Sherman, Ron Strauss, Barbara Thomason, Herschel Wise and Laury Woods – viola
Mark Cargill, Norman Carr, Rob Clark, Isabelle Daskoff, Glenn Dicterow, Harold Dicterow, Assa Drori, Robert Dubow, Pavel Farkas, Henry Ferber, Ronald Folsom, Irving Geller, Harris Goldman, Joseph Goodman, Jack Gootkin, Janice Gower, Endre Granat, William Henderson, Reginald Hill, Karen Jones, Robert Jung, Gina Kronstadt, Bernard Kundell, William Kurasch, Janet Lakatos, Marvin Limonick, Robert Lipsett, Mary Lundquist, Joy Lyle, Michael Markman, Michael Nowak, Sid Page, Donald Palmer, Jerome Reisler, Henry Roth, Sheldon Sanov, Sid Sharp, Arkady Shindelman, Joseph Shoenbrun, Haim Shtrum, Barry Socher, Vicki Sylvester, Mari Tsumura, Jerome Webster, John Wittenberg and Shari Zippert – violin
