The service began after its creation by the city of San Leandro in 2002.[2][4] The services currently offers one line, BART Shuttle also known simply as LINKS.[2] The shuttle has been successful since its inception year when it transported 9,000 passengers a month.[6]
The shuttle service's vehicles use compressed natural gas coaches.[7]
The bus line operates on a counter-clockwise loop connecting job centers in San Leandro with the San LeandroBART station.[2] The bus services is partially funded by the West San Leandro Shuttle Business Improvement District.[4] This special district is funded by a special purpose business fee on the business community of the westside.[4] In 2008 the tax was and therefore the service was extended for another five years until 2013 because more than 50% of businesses did not "protest".[4]
Passengers may connect to BART trains from throughout the Bay Area at this station on the Orange and Green lines.[8] There are also half a dozen AC Transit bus lines that connect at the San Leandro BART station transit center.[9] The service runs from 5 AM to 9 AM and then from 3 PM to 8 PM Monday through Friday.[2] Links coaches travel on 30 minute headways.[10]