The station is located on a street running segment of the E branch; trains run in mixed traffic rather than a dedicated median. The station has no platforms; riders wait on the sidewalks (shared with bus stops for the route 39 and 66 buses) and cross the street to reach trains.[2] Because of this, the station is not accessible.[1]
In 2021, the MBTA indicated plans to modify the Heath Street–Brigham Circle section of the E branch with accessible platforms to replace the existing non-accessible stopping locations.[3] The new platforms are planned to be long enough to accommodate two 110-foot (34 m) Type 10 vehicles. Design work began in July 2023 and is expected to reach 15% completion in July 2024.[4][5]