IruSoft

IruSoft
Developer(s)Abdullah Al-Salloum
Written inPHP, HTML, JavaScript
Operating systemiOS, Android, UNIX, macOS, Microsoft Windows
TypeRegTech
Websiteportal.iru.gov.kw

IruSoft (Arabic: آيروسوفت) is an insurance regulatory platform designated for licensing, supervision and inspection of the insurance sector within a country. The platform introduced unique supervision-technology (suptech), insurance-technology (insurtech) and regulatory-technology (regtech) automated modules by which a regulator requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector. IruSoft was founded by Abdullah Al-Salloum and owned by the Insurance Regulatory Unit in Kuwait.[1][2][3][4]

The Insurance Regulatory Unit optimized processing insurance-sector's customer complaints by issuing Resolution No. (1) of 2022 that introduced IruSoft's complaints public module; an automated resolution center, by which the process of receiving submitted complaints, passing them on to the platforms of licensed insurance companies, tracking matter-related discussions and updates and getting them escalated if unresolved to be discussed by a committee assigned by the unit is integrally automated and analyzed for better key performance indicators.[5][6][7][8]

References

  1. ^ Editorial, Economics. "Insurance Regulatory Unit Establishes IruSoft". Kuwait News Agency.
  2. ^ CNBC, Arabia. "IruSoft to Automate Actions Governed by Insurance Regulatory Unit's Bylaw". CNBC Arabia (in Arabic). Archived from the original on June 23, 2021. Retrieved July 21, 2021.
  3. ^ Alanba, Newspaper. "The Insurance Regulatory Unit Establishes its Digital Platform IruSoft" (in Arabic). Archived from the original on July 21, 2021. Retrieved July 21, 2021.
  4. ^ Alqabas, Newspaper. "Ensuring Management and Supervision on the Sector, Insurance Regulatory Unit Introduces IruSoft". Archived from the original on July 21, 2021. Retrieved July 21, 2021.
  5. ^ "Insurance Regulatory Unit Establishes Complaints Module In IruSoft". Kuwait News Agency.
  6. ^ Diab, Tariq. "IruSoft's Module For Complaints Submission". Aljarida Newspaper.
  7. ^ "Insurance Regulatory Unit Follows Up With Complaints On IruSoft". Alrai Newspaper.
  8. ^ "Insurance Regulatory Unit Gets Complaints On A Digital Negotiation Table". Alqabas Newspaper.


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