The ticket office, in a room on the extensive 'up' side buildings on the London-bound platform, is staffed only during part of the day; at other times a PERTIS permit to travel machine, located outside the ticket office, suffices. The substantial 'down' (country-bound) platform building is occupied as offices by Network Rail.
History
The South Eastern Main Line reached Folkestone in 1843, with a station being opened at Folkestone Junction (Folkestone East) on 18 December 1843. Folkestone West was opened on 1 November 1863 as Shorncliffe Camp,[1] initially with two platform faces either side of double track. In 1881 the station was rebuilt with two platform faces either side of four tracks. Sometime around 1887 a bay was added to the down platform as from 1887 to 1947 the station served as the southern terminus and interchange for the Elham Valley Railway with services to Canterbury. The station was altered during the 1960–61 Kent Coast Electrification as the line from Folkestone Central to near the site of Cheriton Junction was quadrupled.
Following the opening of the Channel Tunnel and the loss of the boat train traffic, in 1994 the two centre tracks were removed.[2]
In 2008 alterations were made on the north side of the station to provide car parking and coach loading bays, the latter in connection with the operation of the 'Orient Express' which until then operated from Folkestone Harbour Station.