First, Break All the Rules, subtitled What the World's Greatest Managers Do Differently (1999) is a self-help book authored by Marcus Buckingham and Curt Coffman about improving employee satisfaction. The book appeared on the New York Times bestseller list for 93 weeks.[1]Time magazine listed the book as one of "The 25 Most Influential Business Management Books".[2]
Content outline
Buckingham and Coffman discuss the fallacies of standard management thinking and how good managers create and sustain employee satisfaction. The book is a result of observations based on 80,000 interviews with managers[3] as conducted by the Gallup Organization in the last 25 years.[when?] The book goes into detail on debunking old myths about management, and gives advice to employers on how to obtain and keep talented people in their organization.[4]
Key ideas from the book include:
treating every employee as an individual.
not trying to fix weaknesses, but instead focusing on strengths and talent.
finding ways to measure, count, and reward outcomes
