The ferry is operated by a private sector operator under contract to Transport for NSW and is free of tolls. The crossing is 414 metres (1,358 ft) in length and takes approximately 5 minutes. The ferry operates on demand 24 hours a day, 7 days a week, but is closed for maintenance on the first Tuesday of each month from 0930 to 1200.[2][3]
The Webbs Creek Ferry is one of two cable ferry crossings at Wisemans Ferry, the other being the eponymous Wisemans Ferry, which crosses the Hawkesbury River to a point downstream of the confluence with the Macdonald River. Two other such ferries cross the Hawkesbury River proper, these being the Sackville Ferry and the Lower Portland Ferry, whilst a fifth ferry, the Berowra Waters Ferry, crosses a side-arm of the river.[4]