The Internet Telephony Service Providers Association (ITSPA) is a British body representing providers of Internet Telephony services (VoIP).
Officially launched in December 2004, its existing founder members are Gradwell Dotcom Ltd, Magrathea Telecommunications Limited, Telappliant, Timico Ltd, Voicenet Solutions Ltd, Voipfone and XConnect [1] and corporate members such as BT and Gamma. ITSPA aims to promote competition and self-regulation in order to encourage the development of a flourishing and innovative VoIP industry.
As a trade association, membership is voluntary but the companies who choose to become members agree to abide by the ITSPA code of practice.
ITSPA's main activity is in making representations on behalf of the industry to Government bodies, such as the Home Office, the Department for Business, Enterprise and Regulatory Reform (former DTI) and Ofcom.
The enhanced version of the Quality Mark was introduced in 2016[2]
Members of ITSPA can apply for the Quality Mark, which ensures that consumers are guaranteed that the certified organisation complies with the following points
The first VoIP providers to gain the enhanced Quality Mark were:[3]
Policies are agreed by the ITSPA Council (on advice from the Industry Developments Working Group), a body of up to ten people selected from and representing the various interests of the membership. The Council is served by a secretariat.
Now into its 5th year, the 2013 ITSPA Awards were held on Wednesday 6 March 2013. There are now eight award categories which provide the opportunity for all companies involved in IP telephony (whether it be a service provider, wholesaler or vendor) to participate.[4]
2013 Award Winners
Highly Commended
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