The station was constructed at the insistence of Thomas Grissell the owner of Norbury Park, in part compensation for the railway cutting across his land to the north of the village. The main building was designed by Charles Henry Driver[6] in the Châteauesque style and included steeply pitched roofs with patterned tiles and an ornamental turret topped with a decorative grille and weather vane.[7] The building is currently in use as a private dwelling and commercial premises and is protected by a Grade II listing.[1]
Grissell also obtained the right from the LBSCR to stop any train on request, a privilege subsequently exercised by Leopold Salomons, who purchased Norbury Park in 1890. This concession was legally abolished by the Transport Act of 1962, however there is no evidence to suggest that it was regularly used after 1910.[7]
The name of the station has changed many times over the years with "Box Hill" & "Boxhill" and "Westhumble" & "West Humble" used in varying combinations for signs, timetables and railway maps, with many inconsistencies.[8] In 2006, after consultation with local residents, the station's name was changed to "Box Hill and Westhumble" from "Boxhill and Westhumble".[3]
In the peak hours, the frequency between London Waterloo and Dorking is doubled to 2tph. On Saturday evenings (after approximately 18:45) and on Sundays, there is no service south of Dorking to Horsham.
A Terrier tank engine, built by the LBSCR in 1880, was named Boxhill after the station.[10] It was used to haul commuter trains in South London and Surrey until the 1920s, when it was moved to become a shunting engine at Brighton. Unlike other engines of its class, its smokebox was not modified in the early 20th century, and it was restored by the Southern Railway in 1947 to its original condition and painted in its original Stroudley yellow ochre livery.[11] It is now preserved at the National Railway Museum in York.[10]