The station has a layout and design similar to that of most other elevated stations on the line (except the terminus and underground stations), with the platform level on the topmost floor, consisting of two sheltered side platforms along a double tracked line and a single concourse housing ticketing facilities between the ground level and the platform level. All levels are linked by lifts, stairways and escalators.
Faregates, Ticketing Machines, Customer Service Office, Station Control, Shops
G
Ground Level
Entrances A and B, Feeder bus hub, Taxi and e-hailing vehicle lay-by, Jalan Balakong, Jalan SS 2/2
Exits and entrances
The station has two entrances. The feeder buses operate from the station's feeder bus hub via Entrance A near Jalan Balakong. Entrance B also will directly connected to the new B11 Parkland Residence.[2]
Taxi and private vehicle lay-by, Jalan Cheras Maju, connections to Parkland B11 service apartment
Bus Services
MRT Feeder Bus Services
With the opening of the MRT Kajang Line, feeder buses also began operating linking the station with several housing areas and cities around the Balakong and Cheras Jaya area. The AEON Cheras Selatan is also accessible through the feeder bus service in this station. The feeder buses operate from the station's feeder bus hub accessed via Entrance A of the station.
MRT Feeder Bus Services at MRT Batu 11 Cheras Station
RapidKL route 450 (Hentian Kajang - Hub Lebuh Pudu) also pass through this station (KL-bound only) via the bus stop near Dewan Orang Ramai Kampung Batu 11 Cheras (along the Cheras–Kajang Expressway Cheras-Kajang Highway). The bus stop is near the Batu 11 Cheras toll plaza. It requires walking distance to reach the station. While the RapidKL route 590 (Bandar Sungai Long - Hab Lebuh Pudu) also serve MRT Batu 11 Cheras via walking distance from main road in Batu 11 Cheras however the bus do not enter the station bus stop.
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