Değişim Mühendisliği (kitap)

Değişim Mühendisliği
YazarlarMichael Hammer, James A. Champy
Türİş ve Yönetim
Yayım1997 (1. Basım)
YayımcıSabah Kitapçılık

Michael Hammer ve James A. Champy, Değişim Mühendisliği ya da özgün adıyla, Reengineering the Corporation kitaplarında, değişim mühendisliğini "maliyet, kalite, hizmet ve hız gibi, çağımızın önemli performans ölçülerinde çarpıcı geliştirmeler yapmak amacıyla iş süreçlerinin temelden yeniden düşünülmesi ve radikal bir şekilde yeniden tasarlanmasıdır." şeklinde tanımlamaktadırlar.

Yazarlara göre, organizasyonlarda değişimi gerçekleştirmek güçtür ve değişime her zaman çeşitli tepkiler olacaktır. Değişim mühendisliğinin başarıyla uygulanabilmesi için üst yönetimde kararlılığı gerçekleştirmek, organizasyonda iş süreçleri üzerinde yoğunlaşmak ve tüm çalışanların organizasyonel değişime katılımını sağlamak gereklidir.

Yeniden yapılanma, belli bir işin yüzde 10 daha hızlı yapılması ya da yüzde 20 daha ucuza mal edilmesi, gibi ufak ama devamlı değişiklikleri değil, yepyeni iş süreçleri ve yapıları aracılığıyla, yüzde yüzlük artışlara, hatta 10 kat büyümelere ulaşmayı hedefler. Hammer ve Champy, kitaplarında, Kodak gibi dünyanın en önde gelen bazı şirketlerinin yılda milyonlarca dolar tasarruf etmesini, hayal bile edilemeyen müşteri memnuniyetine ulaşmasını ve tüm örgütsel işlemlerin daha hızlı ve esnek bir şekilde yürütülmesini anlatıyor.

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