Susan Arnold began her career as a brand assistant for the Dawn/Ivory Snow Group at Proctor Gamble in 1980. In 1999, she assumed global responsibility for Procter & Gamble's beauty business, thereby becoming the first woman to reach a president-level position in the company. She retired from Procter & Gamble on September 1, 2009.
Between 2013 and 2021, Arnold served as an operating executive of The Carlyle Group. She is based in New York. Arnold has served on the board of directors of The Walt Disney Company since 2007, as well as the Carlyle portfolio investments company NBTY, The Nature's Bounty Co. She has also been a member of the Board of Directors of McDonald's Co. since 2008. In 2004 she became Vice Chairman of Procter & Gamble and President of the company in 2007.
On December 1, 2021, Arnold was appointed to replace Bob Iger as chair of the board at The Walt Disney Company and became the first woman to be appointed to this position in the 98-year history of Disney. She was elected chair on December 31, 2021. On January 11, 2023, Disney announced that Arnold would no longer serve as the board's chair after the next annual shareholder meeting and would be replaced by former Nike CEO Mark Parker. [2]