Program sugestii pracowniczych

Program sugestii pracowniczych to metoda, za pomocą której pomysły i sugestie pracowników są przekazywane w górę przez hierarchię zarządzania w celu osiągnięcia oszczędności kosztów lub poprawy jakości produktu, wydajności miejsca pracy, obsługi klienta lub warunków pracy.

Przykłady sięgają od prostego umieszczania skrzynek z sugestiami we wspólnych obszarach, po wdrażanie formalnych programów, w których komisje oceniają pomysły i nagradzają je za pomyślne przyjęcie tych pomysłów.

Geneza współczesnej wersji systemów sugestii jest ściśle związana z koncernem Toyota, który zdecydował się na wdrożenie Toyota Suggestion Program (program zgłaszania sugestii) w ramach konsekwentnie rozwijanego TPS[1].

Narzędzia systemu sugestii współcześnie najczęściej kojarzone są z koncepcją Kaizen, w której stanowią jeden z zasadniczych elementów, gdyż ich stosowanie wspiera ideę ciągłego doskonalenia[2].

Przypisy

  1. ↑ Łukasz Dekier, ZASTOSOWANIE SYSTEMU SUGESTII W PRZEDSIĘBIORSTWACH ZARZĄDZANYCH ZGODNIE Z METODĄ LEAN MANAGEMENT, Poznań 2017.
  2. ↑ Paweł Bachman i inni, Aktualne trendy i badania w inżynierii. Monografia naukowa. T. 1, Zielona Góra: Wydawnictwo Instytutu Inżynierii Bezpieczeństwa i Nauk o Pracy Uniwersytetu Zielonogórskiego, 2019, ISBN 978-83-941516-6-9, OCLC 1241628820 [dostęp 2021-12-10].

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