The bank and its subsidiaries have over 89,000 employees and over 26million clients worldwide.[8] In Canada, the bank operates through its TD Canada Trust division and serves more than 11million customers at over 1,091 branches. In the United States, the company operates through their subsidiary TD Bank, N.A., which was created through the merger of TD Banknorth and Commerce Bank. TD Bank serves more than 6.5million customers in the United States with a network of over 1,200 branches in 16 states and the District of Columbia.[9]
The predecessors of the Toronto-Dominion Bank, the Bank of Toronto, and the Dominion Bank were established in the mid-19th century, the former in 1855 and the latter in 1869.[10] In 1954, an agreement was reached to merge the two financial institutions. The merger was later accepted by the Canadian minister of Finance on November 1, 1954, and was made official on February 1, 1955. The new institution adopted the name Toronto-Dominion Bank.[10] The two banks were of similar size and had healthy balance sheets at the time of the merger. They were among Canada's smaller banks; their desire merge was to compete with the larger banks. The combined Toronto-Dominion Bank became the fourth largest bank in Canada, with assets of $1.1 billion.[11]
In 1967, TD Bank opened its new head office, the Toronto-Dominion Centre in downtown Toronto.[10] In the next year, the bank entered into a partnership with Chargex (later known as Visa Inc.).[10] The TD Bank shield logo was unveiled to the public near the end of the decade, in 1969.[10]
In 1976, TD Bank piloted its first automated teller machine (ATM), the TD 360, which was renamed the Green Machine, a name it continues to carry.[12]
In 1987, Toronto Dominion Securities Inc. was established by the bank.[10] TD Bank saw growth in the 1990s, with the acquisition of several financial assets including the commercial branches of Standard Chartered Bank of Canada. In 1992, the bank acquired the assets and branches of Central Guaranty Trust, as well as Waterhouse Investor Services in 1996.
In 1992, TD Bank and G4S Cash Solutions, a subsidiary of British security services company G4S plc, began a pilot project in Toronto that developed into a nationwide partnership in 1997. G4S Cash Solutions secured the contract to transport cash and provide first-line maintenance for the bank's ATMs – both cash dispensing and deposit pick up units." By 2010, the partnership had expanded where G4S Cash Solutions operated 2,577 ATMs, 1,093 branch night deposits, 95 weekly balanced cash dispensers as well as eight cash dispensers for branch tellers and 100 across the pavement services and hosted a discussion on the introduction of polymer banknotes in 2011 with leading Canadian financial institutions.[13]
TD Bank formed a partnership with Bank of Montreal (BMO) and Royal Bank of Canada (RBC) in 1996 to create Symcor, a private entity that offers transaction services such as item processing, statement processing and cash-management services to major banks and retail and telecommunications companies in Canada. In 2011, Symcor produces close to 675million statements and more than two billion pages of customer statements, and processes three billion cheques annually.[14][15]
In 2000, Toronto-Dominion Securities bought Newcrest Capital for CA$224million (75 per cent in stock and 25 per cent in cash).[17] In the same year, TD Bank also acquired Canada Trust, re-branding most of its commercial banking operations in Canada as TD Canada Trust.
Ultimately Martin would approve the merger of TD and Canada Trust with some conditions. The new bank sold Canada Trust's MasterCard business to meet the demands of the Competition Bureau due to the fact that TD issued Visa cards at the time and Canada Trust issued MasterCard and competition rules at the time prevented a single institution from the duality of selling both brands simultaneously.[18] The Competition Bureau also forced the sale of 13 branches, representing over 120,000 customers, in three Ontario markets where the territories of TD and Canada Trust overlapped. The vast majority of the affected branches were in the Kitchener-Waterloo area, including four in Kitchener, two in Waterloo, four in Cambridge and one in Elmira. All but one branch were sold to the Bank of Montreal for $50million. The remaining branch in Paris, Ontario, was sold to Laurentian Bank of Canada. In all six TD branches and seven Canada Trust branches specifically changed hands to meet the Competition Bureau's requirements.[18]
In response, TD announced it would close 275 branches, representing 4,900 employees, to adhere to the ruling and to reduce overall costs. The Canadian Federation of Independent Business said the Competition Bureau's decision to ultimately approve the deal would reduce consumer choice while eliminating the chance to create a second-tier of Canadian banking by killing off the Trust industry in Canada.[19]
21st century
In 2002, TD Bank acquired Stafford Trading and Letco Trading. In the following year, TD Bank acquired Laurentian Bank's retail branches west of Quebec.
A TD Bank, N.A. branch in New York City. TD Bank expanded into the United States in the early 21st century.
In 2004, TD Bank entered the American retail banking market, announcing an agreement to acquire the majority stake of Banknorth, a New England–based bank, for a total of US$3.8billion.[20] Banknorth was later rebranded as TD Banknorth after the sale was finalized in March 2005.
In January 2006, the company sold its United States brokerage business branded as TD Waterhouse, which it had purchased in 1984, to Ameritrade. The business was renamed TD Ameritrade.
In April 2007, TD Bank acquired all remaining shares of TD Banknorth, transforming TD Banknorth into a fully owned subsidiary of TD Bank, and resulting in it being no longer traded on the New York Stock Exchange.[21] In the same year, TD Bank acquired Commerce Bancorp, a bank based in Cherry Hill, New Jersey. Commerce Bancorp was later merged with TD Banknorth to form TD Bank, N.A. in 2008.
In 2010, the bank acquired the Florida-based Riverside National Bank of Fort Pierce; and the South Financial Group Inc. In the following year, TD Bank acquired Chrysler Financial, which was later rebranded as TD Auto Finance.[22] On December 1, 2011, TD Bank acquired MBNA's Canadian credit card business.[23] In October 2014, Affiliated Computer Services, a subsidiary of Xerox, acquired Symcor's U.S. operations from TD Bank.[24]
After Moody's Investor Service downgraded the credit worthiness of Royal Bank of Canada to Aa1 on December 13, 2010, TD Bank remained the only one of Canada's Big Five banks with a top Aaa credit rating at that point in the Great Recession (at the time, CIBC was Aa2, Scotiabank was Aa1 and Bank of Montreal was Aa2).[25] It is also ranked number 1 by profit in the Top 1000 2012 listing.[26]
From 2014 to 2015, TD went through a minor restructuring which included job cuts and other cost-cutting measures, under the leadership of Bharat Masrani, which kept the stock price on a stable upward trend.[27]
In April 2020 it became apparent that TD Bank was a significant secured creditor involved in the voluntary administration of the Virgin Australia airline, which has debts of A$7 billion. The Virgin administrators declared TD Bank held an all present and after-acquired property charge over substantially the whole of the property of certain entities of the airline.[28]
In March 2021, TD Bank agreed to buy Headlands Tech Global Markets LLC from Headlands Technologies to enhance its automated fixed income trading platform.[29][30]
Bloomberg reported that TD Bank, along with Canada's other large banks, added ESG measures to their chief executive officers' compensation plans.[31]
On February 28, 2022, TD made a US$13.4billion offer for First Horizon Corp., with 1,159 branches, expected to be completed in February 2023. This would be the second-largest bank deal since the Great Recession in the United States. As of December 31, 2021, TD had US$423.65billion in U.S. assets, making it the ninth largest bank in the United States. If completed the deal would give TD 1,560 branches in 22 U.S. states.[32] On May 4, 2023, it was announced that the deal would not proceed due to regulatory uncertainty.[33]
In July 2022, TD Bank announced it was evaluating a takeover of US brokerage firm Cowen.[34] The following month, TD agreed to buy Cowen for US$1.3billion in an all-cash deal, paying Cowen shareholders US$39 per share.[35] TD announced that Cowen chair and CEO Jeffrey Solomon would join the senior leadership of TD's securities division following the acquisition, and that the combined business will be known as TD Cowen, headed by Solomon.[35] To fund the purchase, TD sold over 28 million non-voting common shares of Charles Schwab Corporation, reducing its stake in the company from 13.4 percent to 12 percent.[35]
In August 2023, TD Bank Group announced that it was expanding its share repurchase program. It planned to repurchase 90 million shares (about 4.9 percent of outstanding shares).[36]
Sponsorships
A sign for TD Garden, a multi-sport venue in Boston. TD Bank has held the naming rights for the venue since 2005.
Toronto-Dominion Bank, and its subsidiaries, are title sponsors for a number of sporting venues in Canada and the United States. TD Bank holds the naming rights to several multi-sport indoor arenas, including TD Garden in Boston, Massachusetts.[37] TD Banknorth acquired the naming rights for the Boston-based venue in 2005, with the venue being known as TD Banknorth Garden until 2007. After TD Banknorth was merged to form TD Bank, N.A., the venue dropped Banknorth from the name and was branded as TD Garden. The Boston Celtics and Boston Bruins, which play at the venue, announced a 20-year extension of the TD Garden naming rights deal in January 2023.[38] The deal extends to 2045.[39]
Other indoor stadiums sponsored by TD Bank include TD Station in Saint John, New Brunswick; and TD Place Arena in Ottawa, Ontario. TD Place Arena forms a part of TD Place at Lansdowne Park. The bank also holds the naming rights to the outdoor stadium at TD Place, known as TD Place Stadium. Other outdoor stadiums sponsored by TD Bank include TD Stadium in London, Ontario, and TD Ballpark in Dunedin, Florida.
Controversies
In 2010, a suspicious customer trading at TD Bank in the UK was fined £750,000 (US$1.16 million) by the Financial Services Authority for intentionally mismarking his trading positions.[40]
News outlets reported the bank's policy regarding ordinary Iranian-Canadian citizens in July 2012.[41] About 100 personal bank accounts had been closed, citing the recent ambiguous Special Economic Measure Regulation of the Canadian government. A family in Vancouver was forced to refinance a $250,000 house mortgage in 60 days to avoid foreclosure.[41]
A TD Bank document became the focus of a 2012 contempt hearing in Miami federal court. In a civil lawsuit against TD Bank, a jury found the bank liable for aiding alleged Ponzi schemerScott Rothstein's US$1.4billion fraud.[42]
In 2015, the Canadian news website the Halifax Examiner reported that a political action committee (PAC) established by TD Bank had donated over $50,000 to the campaigns of anti-LGBT rights politicians in the United States.[43] The article suggested that this was problematic given TD Bank's status as a sponsor of 41 LGBT Pride events across North America; TD Bank made no comment. In response to this article, on October 6, 2015, a motion was brought at the annual general meeting of Halifax Pride to sever ties with TD Bank if it did not provide a satisfactory response to the concerns; the motion was ultimately defeated.[44]
On March 10, 2017, the Canadian Broadcasting Corporation's (CBC) news programme Go Public reported that TD Bank employees had admitted that, under pressure to achieve sales targets, they had increased customers' lines of credit, overdraft amounts, and Visa credit limits without advising them which is against the law. One TD financial adviser says she "invested clients' savings into funds which were not suitable, because of the SR [sales revenue] pressure". Another admitted downplaying the risk of products saying: "I was forced to lie to customers, just to meet the sales revenue targets." In an internal letter to employees, Andy Pilkington, executive vice-president of branch banking, wrote: "We don't believe the [CBC] story is an accurate portrayal of our culture," but the report provided an opportunity "to pause, reflect and ask ourselves ... how we can do better for our people and our customers."[45] The bank's stock lost 5.55 percent of its value on March 10, posting its worst day since 2009.[46]
In 2017, Greenpeace announced a campaign against TD's financing of tar sands on the basis of environmental as well as human rights issues. Their campaign stated that tar-sand pipelines are not consistent with a transition to a lower-carbon world and that many Indigenous and First Nations communities along the pipeline routes have not given permission for the projects.[47]
Following his ended relationship to private-banking with JPMorgan, which was headed by his friend Jes Staley, and his relationships later for over 20 years through Thomas Bowers at the Citi Private Bank and subsequently the Thomas Bowers headed private wealth management division of Deutsche Bank from 2013 until early 2019,[note 2]Jeffrey Epstein established a close relationship during 2019, allegedly through Darren Indyke, with wealth management and private banking at TD Bank which was Epstein's bank while he was under investigations in the United States, Brazil, and France at the time of his death in August 2019.[49][50][51][52][53]
In February 2022, TD Bank froze two personal bank accounts holding $1.1million in funds, deposited to support the vaccine mandate protests in Ottawa.[54]
TD Bank has faced serious regulatory violations relating to money laundering. The bank has been heavily criticized for its role in the fentanyl and opioid epidemic in the United States, particularly in assistance provided by bank employees to drug traffickers.[55][56] The allegations have prompted calls for CEO Bharat Masrani to step down, and has severely tarnished TD Bank's reputation in the United States. The fines in the United States are expected to exceed US$2billion, which would be the most a Canadian bank has ever been fined.[57] The bank was also fined CA$9.19million by FINTRAC, which is much more reluctant than the United States Department of Justice to penalize large institutions such as TD Bank because of the power and influence TD Bank has over Canadian politicians and government policy.[58] The CA$9.19million fine is the largest fine ever imposed by FINTRAC.
On October 10, 2024, it was revealed that TD was required to pay US$3billion in fines due to charges that it failed to properly monitor money laundering by drug cartels, particularly by a Chinese organized crime ring based in Flushing, Queens.[59] TD will pay US$1.3billion to the US Treasury Department’s Financial Crimes Enforcement Network, a record fine for a bank. TD must also pay US$1.8billion to the US Justice Department.[60] U.S. senators Elizabeth Warren and Ron Wyden requested that TD identify executives responsible for anti-money laundering compliance failures.[59]
Leadership
President
Albert Clifford Ashforth, February 1, 1955 – December 6, 1960
^The Toronto-Dominion Bank was a result of a merger between the Bank of Toronto and The Dominion Bank, finalized in 1955. The Bank of Toronto was established in 1855, whereas The Dominion Bank was established in 1869.
^Thomas Bowers left Deutsche Bank in 2015 to be Chief Operating Officer (COO) at Starwood Capital Group and in 2016 was a director on the board at Opus Bank.[48]
References
^"Historical Fast Facts". td.com. Toronto-Dominion Bank. Archived from the original on December 25, 2021. Retrieved December 13, 2019.
^"About Us". TD Bank. Archived from the original on November 8, 2020. Retrieved March 21, 2013.
^ abcdef"Our Roots". TD Bank Corporate. Toronto-Dominion Bank. 2019. Archived from the original on November 14, 2021. Retrieved September 3, 2019.
^Hickey, Harvey (November 2, 1954). "Total Assets $1,100,000,000: Merger of Bank of Toronto And Dominion Bank Approved Shareholders Will Give Final Decision". The Globe and Mail. Toronto. ProQuest1290136410.
^ abChase, Steven (May 8, 2000). "TD sells 13 retail branches". The Globe and Mail. Archived from the original on September 28, 2021. Retrieved September 28, 2021.
^"Who We Are". Xerox. October 4, 2012. Archived from the original on January 16, 2014. Retrieved January 14, 2014.
^Robertson, Grant; Perkins, Tara (December 13, 2010). "RBC, Manulife hit by ratings downgrades". The Globe and Mail. Toronto. Archived from the original on March 5, 2016. Retrieved September 17, 2017.
^Muñoz, David Enrich; Bryan-Low, Cassell; Schaefer, Sara (September 22, 2011). "U.K. Sets Its Sights on 'Rogue' Traders". The Wall Street Journal. Archived from the original on January 4, 2012. Retrieved November 6, 2020.
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