The dining halls of Princeton University were the first sources of waste used.[5][10] Instead of pure fertilizer, TerraCycle sold its products in liquid form upon concluding that liquid fertilizer could have better consumer reception.[10][11] The original rationale for packing its liquid fertilizer in used plastic bottles was because the company could not afford new ones.[12][13] Later, the company continued this process and marketed their gardening products as "Waste in Waste".[12][14] Schools and local organizations collected bottles for TerraCycle in exchange for proceeds in what became known as the "Bottle Brigade".[5][15]
In 2004 and 2005, The Home Depot Canada and Wal–Mart Stores Canada began carrying TerraCycle products.[5][19] During its growth, the company bought an abandoned mansion to house its interns and a warehouse for its fertilizer production and offices.[10] In 2007, TerraCycle developed Brigade and waste collection programs for Honest Tea, Stonyfield Farm, and Kraft Foods.[4]Seth Goldman, founder and CEO of Honest Tea, asked Szaky for a waste program for its Honest Kids brand.[12][20] As Szaky himself designed sample products for the aluminum-plastic pouches, including pencil pouches and tote bags, Goldman agreed to sponsor the Drink Pouch Brigade.[12][20] Upon deals with Safeway, Target, and Walgreens to buy the products, TerraCycle acquired approximately 20 million baled juice pouches stored by Encorp in British Columbia, Canada, which contained many Capri-Sun pouches.[12][19][21] Kraft granted TerraCycle permission to use Capri-Sun brand pouches in its products,[12][22] They obtained additional sponsorship for the Drink Pouch Brigade as well.[12][22] later followed by programs for other Kraft brands.[12][22]
In 2008, TerraCycle partnered with Target to sell recycled Target plastic shopping bags fused together as reusable bags named "reTotes".[12] At the end of the year, TerraCycle lost $4.5 million.[20] As a result, the company changed its manufacturing processes to use pre-consumer extra and misprinted packaging labels from other companies in its upcycled products.[20][23] TerraCycle changed to use the majority of its collected post-consumer waste for recycling into plastic molding pellets.[20] Around 2008, it ended its Bottle Brigade program.[24]
TerraCycle launched in the UK in September 2009 as its first market in Europe, and operates in 12 European markets.[25] By 2009, the firm moved away from manufacturing to licensing all of its products.[20][26] The same year, it outsourced its vermicompost production to worm farmers in North Carolina.[27] In the UK, by 2010 its programmes have diverted over 57 million items of packaging waste from landfill (around the weight of a jumbo jet) while earning over £744,000 for schools, charities and non-profit organisations.[28]
From 2012, the firm and various tobacco companies partnered to launch a widespread collection and recycling system for cigarette butts.[29] The cigarette filters, generally made from cellulose acetate, are refined into pellets that are then used in the production of plastic items such as shipping pallets, benches, and ashtrays.[30] The company promises that the recycled plastic from cigarette filters will only be used in industrial products and not in household plastics, due to exposure to nicotine.[30] Tobacco and paper are composted in this program.[29][31]
In January 2014, Progressive Waste Solutions announced a 19.99% interest acquisition in TerraCycle Canada to cooperate on recycling initiatives in Canada.[32] In October 2016, TerraCycle and Suez Environment announced that Suez acquired 30% of TerraCycle's European operations to develop collection and recycling programs in Europe.[33] At the World Economic Forum in January 2017, TerraCycle, Procter & Gamble and Suez announced production of the world's first recyclable shampoo bottle made from plastic recovered from beaches, rivers and waterways for the Head & Shoulders brand. The first bottles went on sale in France in June 2017 and in October the project was recognized by the United Nations as a winner of a Momentum For Change Lighthouse Activities Award.[34] In 2019, TerraCycle announced Loop, a closed-loopreusable packaging platform for consumer packaged goods companies.[35] The system ships food, household cleaning, personal care products in a reusable padded container. The products are delivered in reusable containers, which are returned to the Loop tote, picked up by Loop, cleaned, refilled and reused.[36]
Products and services
TerraCycle has created approximately 200 products, all of which are licensed to manufacturers, instead of being manufactured by TerraCycle itself.[20]
It began with the production of fertilizer made from vermicompost, which is produced by feeding organic waste to worms. The worms' excrement was then liquefied into "compost tea" by mixing it with air and warm water in large vats.[37] It was packaged in reused plastic water bottles.[5][15] The spray bottle tops were rejects from other companies.[5][8] Residue left over from the vats was used in potting soil and seed starter products.[37][38]
Plastic packaging waste, that is not upcycled, is recycled into a raw material that can be used in plastic products, including playgrounds, plastic lumber, plastic pavers, bike racks, park benches, and garbage and recycling cans.[39][40]
Its recycling programs enable individuals or groups to collect specified waste materials in exchange for donations to a selected cause or school.[4][22] Users sign up via the firm's website,[22] and shipping and donation costs are generally covered by a sponsoring company related to the specified recycling program.[20][27] The waste materials, typically non-recyclable, are either refurbished, upcycled, or recycled.[41][42]
Corporate affairs
Headquarters
TerraCycle's main headquarters are located in Trenton, New Jersey.[2] The office was originally a 20,000 square feet (1,900 m2) abandoned warehouse for a newspaper distribution facility.[43][44] The headquarters were purchased by TerraCycle in the summer of 2004.[45] Its renovations were done by TerraCycle's internal design team, led by employee Tiffany Threadgould,[46] and its walls are painted annually by local graffiti artists at "Graffiti Jams".[5][20][22]
Marketing
The TerraCycle company logo is a green infinity symbol with two arrows pointed toward one another. Szaky designed the logo during a lecture at Princeton.[26] In 2007, Scotts Miracle-Gro Company charged the company with false advertising and trade dress violations in TerraCycle's choice of colors, claiming they were similar to its own products.[43][15][47] In response, TerraCycle started a media campaign known as "suedbyscotts.com".[48][49] Scotts dropped the case after TerraCycle agreed to recolor its packaging to orange and green, and remove pictures of fruits and vegetables on its labels.[50]
TerraCycle was the subject of a National Geographicreality television series named Garbage Moguls.[citation needed] The pilot premiered on Earth Day, April 22, 2009.[12] The show featured the company's team searching for solutions to various waste streams.[12][27] In 2014, Pivot launched Human Resources, a reality TV series providing a behind-the-scenes look at day-to-day operations at TerraCycle's headquarters.[51] It also partnered with game developer Guerillapps to make a Facebook-based flash game known as Trash Tycoon.[52][14]
In 2021, TerraCycle agreed to update its labeling after settling a lawsuit accusing it of misleading product labeling. It was alleged that the company did not disclose the limits to the quantity of packaging that would be recycled.[53]
^Read, Stuart; Wiltbank, Robert (3 September 2010). "Where there's muck there's brass". Ideas. Business Life (British Airways). Archived from the original on 15 April 2015. Retrieved 10 April 2014.
^CEO Tom Szaky (Interviewee) (22 December 2009). The duke of rubbish (News clip). Fortune Small Business. Archived from the original on 1 November 2019. Retrieved 3 August 2020.
^ abFenn, Donna (26 April 2012). "From Refuse to Riches". Reader's Digest Asia. The Reader's Digest Association, Inc. Archived from the original on 2010-07-15. Retrieved 10 April 2014.
^ abBirchall, Jonathan (12 January 2010). "Alchemist of all garbage". ft.com. The Financial Times Limited. Archived from the original on 11 December 2022. Retrieved 7 April 2014.
^"Loop". loopstore.com. Archived from the original on March 30, 2019. Retrieved Sep 18, 2020.
^ abMcDonald, Natalie (20 December 2007). "Splendor in the Grass". Living: People. New Jersey Monthly. Archived from the original on 8 April 2014. Retrieved 6 April 2014.
^Green, Penelope (10 August 2011). "Making Design Out of Rubbish". The New York Times. Archived from the original on 17 April 2014. Retrieved 10 April 2014.
^Tom Szaky (Interviewee) (30 July 2013). How I Did It: TerraCycle (News clip). Huffington Post. Archived from the original on 8 April 2014. Retrieved 7 April 2014.
^"Talk Show". BloombergBusinessweek Magazine. Bloomberg L.P. 22 April 2007. Archived from the original on April 6, 2014. Retrieved 6 April 2014.
^Shirazi, Fayazuddin A. (4 October 2007). "Fertilizer Foes Settle Fight". Chief Executive Group, LLC. Archived from the original on 13 April 2014. Retrieved 10 April 2014.