The basis of the product line is blended high-quality tea and herbal teas of which, in January 2013, there are 79 varieties including black, green, white, herbals, and oolong.[2] Available as individual servings, the tea is sold in elongated pyramidaltea bags, or infusers, made and packaged in China out of recycled plastic.[1] The tall, square pyramid design of the infuser is trademarked, following the tradition of a tetrahedral Japanese design which permits loose tea to swell as it steeps. These three-dimensional designs allow higher-quality "whole leaf" teas to be used than previously possible with traditional flat tea bags.[3]
Tea Forté products are marketed as luxury items and sold at high-end retailers, gift shops, restaurants, spas and hotels worldwide. As explained by the Boston Business Journal, "Hewitt makes no excuses for the high-end bag he calls more of an 'idea' than a product."[4] In 2007, the price ranged from US$1.00 to US$2.50 per bag, depending on packaging and the quantity purchased. The tea is also sold loose in canisters. Accessories are designed to complement the unique infusers, and include infuser-sized "tea trays," glass and ceramic teacups and teapots, a wooden presentation case, and serving trays.[5]
In 2011, Tea Forté won the gold sofi award NASFT "Outstanding Food Gift" [8] for Teas for the Heart. A heart shaped box filled with green teas to help raise awareness to champion WomenHeart, the national coalition for women with heart disease.
Tea Forté's Blueberry Merlot,[9] from the Herbal Retreat Collection[10] won the award for best "Flavored Herbal Blends" in 2011 from the North American Tea Championship.[11] Tea Forté's Lemon Sorbetti,[12] won a Silver Finalist SOFI Award for "Best Hot Beverage" in 2012.[13]