Dray's career in industrial research began in 1979 at Honeywell, where she became manager of human-technology impacts and also a senior research scientist.[3] Later, she worked at American Express, and became the first to develop a usability lab of corporate systems in the industry.[4]
Dray currently serves as the president emerita of Dray & Associates, which is a small user experience consulting firm where she leads a team that plans and carries out user experience and design research on their clients' main products. She started the company in 1993.[3]
Awards and recognition
Dray has won numerous awards over the course of her career, most notably her Lifetime achievement in practice award in 2015, the highest award given by SIGCHI.[3] In 2017, she became an ACM Fellow "for co-founding ACM SIGCHI and disseminating exemplary user experience design and evaluation practices worldwide."[1] She is also recognized by the UXPA who awarded her the Lifetime Achievement Award in 2016.[6] In addition, she is a Fellow of the Human Factors and Ergonomics Society.[7]