Security awareness is the knowledge and attitude members of an organization possess regarding the protection of the physical, and especially informational, assets of that organization. However, it is very tricky to implement because organizations are not able to impose such awareness directly on employees as there are no ways to explicitly monitor people’s behavior. That being said, the literature does suggest several ways that such security awareness could be improved.[1] Many organizations require formal security awareness training[2] for all workers when they join the organization and periodically thereafter, usually annually.[3] Another main force that is found to have a strong correlation with employees’ security awareness is managerial security participation. It also bridges security awareness with other organizational aspects.[4]
Coverage
Topics covered in security awareness training include:[5]
Workplace security, including building access, wearing of security badges, reporting of incidents, forbidden articles, etc.
Consequences of failure to properly protect information, including potential loss of employment, economic consequences to the firm, damage to individuals whose private records are divulged, and possible civil and criminal penalties
Security awareness means understanding that there is the potential for some people to deliberately or accidentally steal, damage, or misuse the data that is stored within a company's computer systems and throughout its organization. Therefore, it would be prudent to support the assets of the institution (information, physical, and personal) by trying to stop that from happening.
According to the European Network and Information Security Agency, "Awareness of the risks and available safeguards is the first line of defence for the security of information systems and networks."[6]
"The focus of Security Awareness consultancy should be to achieve a long term shift in the attitude of employees towards security, whilst promoting a cultural and behavioural change within an organisation. Security policies should be viewed as key enablers for the organisation, not as a series of rules restricting the efficient working of your business."[7]
Measuring security awareness
In a 2016 study, researchers developed a method of measuring security awareness.[8] Specifically they measured "understanding about circumventing security protocols, disrupting the intended functions of systems or collecting valuable information, and not getting caught" (p. 38). The researchers created a method that could distinguish between experts and novices by having people organize different security scenarios into groups. Experts will organize these scenarios based on centralized security themes where novices will organize the scenarios based on superficial themes.