In 2000, Scales appeared in the film The Ghost of Greville Lodge as Sarah. The same year, she appeared as Eleanor Bunsall in Midsomer Murders' "Beyond the Grave". In 2001, she appeared in two episodes of Silent Witness' "Faith" as Mrs Parker. In 2003, she appeared as Hilda, "she who must be obeyed", wife of Horace Rumpole, in four BBC Radio 4 plays, with Timothy West playing her fictional husband. Scales and West toured Australia at the same time in different productions. Scales appeared in a one-woman show called An Evening with Queen Victoria, which also featured the tenor Ian Partridge singing songs written by Prince Albert. Scales has performed An Evening with Queen Victoria more than 400 times, in theatres around the world, over the course of 30 years.[21]
Scales voiced the speaking ("cawing") role of Magpie, the eponymous thief in a 2003 recording of Gioachino Rossini's opera La gazza ladra (The Thieving Magpie).
On 16 November 2007, Scales appeared in Children in Need, reprising her role as Sybil Fawlty, the new manager who wants to take over Hotel Babylon. John Cleese said in an interview on 8 May 2009 that the role of Sybil Fawlty was originally offered to Bridget Turner, who turned down the part, claiming "it wasn't right for her".[citation needed]
Scales appeared in a production of Carrie's War, the Nina Bawden novel, at the West EndApollo Theatre in 2009.[23] The run was successful despite middling reviews. However, Ben Bradley, writing for The New York Times Arts & Beats, stated that Scales was the most memorable thing about the show, "[playing] a rich, Miss Havisham-like eccentric, who trails through her house in evening gowns".[24]
Scales starred in the 2011 British live-action 3D family comedy film Horrid Henry: The Movie as the titular character's Great Aunt Greta.[19] She appeared in a short audio story, Dandruff Hits the Turtleneck, written by John Mayfield, and available for download.[25] Scales starred in a short film called "Stranger Danger" alongside Roderick Cowie in 2012.[26] In 2013 she made a guest appearance in the popular BBC radio comedy Cabin Pressure as Wendy Crieff, the mother of Captain Martin Crieff.
Alongside her husband, Scales appeared in Great Canal Journeys for Channel 4 from 2014 for 10 series, before her deteriorating health brought her television career to an end. Stuart Heritage, writing for The Guardian in November 2016, commented that it "is ultimately a work about a devoted couple facing something huge together. It's a beautiful, meditative programme".[27] "An emotional but unrooted glimpse of life with dementia" was Christopher Howse's characterization in October 2018, writing for The Telegraph.[28] Reviewing Scales's and West's last episode in October 2019 for The Guardian, Jack Seale wrote "Since the first instalment in 2014, the series has charted the long, slow goodbye that is living with dementia, cherishing every moment of precious normality and celebrating how an immersion in nature is the surest way to bring the old Pru back."[29]
Personal life
In 1992, Scales appeared on BBC Radio 4's Desert Island Discs, a programme where guests are asked to decide which one book, luxury item, and eight audio recordings they would want with them should they be stranded on a deserted island. Her chosen books were the Complete Works of Shakespeare in German, the Bible in Russian and a Russian dictionary; her luxury item was "a huge tapestry kit".[30]
Her biography, Prunella, written by Teresa Ransom, was published by UK publishing imprint John Murray in 2005.[31]
Scales was married to the actor Timothy West from 1963 until his death in 2024. They had two sons; the elder is actor and director Samuel West. Their younger son Joseph (Joe) participated in two episodes of Great Canal Journeys, filmed in France. Scales also has a step-daughter, by West's first marriage.
Charity work
From 1997 until 2002, Scales was president of CPRE, at that time known as the Council for the Protection of Rural England.[35]
Illness
Scales's husband first noticed that she was having minor difficulties when she was performing in a play in 2001. She was eventually diagnosed with vascular dementia in 2014. The diagnosis did not prevent her from taking part in Great Canal Journeys, in which she and her husband spoke openly about her illness.[36] Her declining health led the couple to leave the series in 2019.[37] Interviewed for the BBC in 2023, soon after celebrating their diamond wedding anniversary, West said, with reference to Scales's dementia: "Somehow we have coped with it and Pru doesn't really think about it."[36]