The centre is anchored by a Colessupermarket[2] and a Targetdepartment store,[3][4] as well as specialty stores, eateries and shopfronts for Australia Post. The shopping centre's large underground car park is a designated emergency shelter, suitable for people with pets in the event of a cyclone weather event.[5] In 2009, the Northern Territory Government announced that one of five new police shopfronts would be established within Palmerston Shopping Centre to help combat crime and anti-social behaviour in and around the centre.
In January 2014 the centre drew criticism over the inadequacy of the parents room and baby changing facilities after the mall was named in a social media campaign demanding they be upgraded. The Shopping Centre's owners responded to the criticism when interviewed by the Northern Territory News, admitting the facilities were not up to standard and promising a renovation although not committing to a timeframe.[6]