The station is unstaffed, with ticket barriers on the ground floor level, and the platforms on the second floor level.[5] The platforms are approximately 85 m long, able to handle four-car local trains.[6]
The station was opened on 26 March 2016. A public ballot for the new station name was held between February and March, with the name "Nishi-Kumamoto" officially announced by JR Kyushu on 23 July 2015.[7] Other names suggested in the ballot included Shimo-Kumamoto Station (下熊本駅, lit. "Lower Kumamoto Station"), Chikami Station (近見駅), and Karikusa Station (刈草駅).[7] The total cost of building the station was approximately 1.25 billion yen, funded by the city of Kumamoto, with 380 million yen funded by a national grant.[7]
Passenger statistics
In fiscal 2020, the station was used by an average of 973 passengers daily (boarding passengers only), and it ranked 136th among the busiest stations of JR Kyushu.[8]
^ abKawashima, Ryōzō (2013). 図説: 日本の鉄道 四国・九州ライン 全線・全駅・全配線・第6巻 熊本 大分 エリア [Japan Railways Illustrated. Shikoku and Kyushu. All lines, all stations, all track layouts. Volume 6 Kumamoto Ōita Area] (in Japanese). Kodansha. pp. 20, 68. ISBN9784062951654.
^平成28年春ダイヤ改正 [Spring 2016 timetable revision] (PDF). News release (in Japanese). Japan: Kyushu Railway Company. 18 December 2015. p. 8. Retrieved 24 January 2016.
^ abJR九州「西熊本駅」鹿児島本線熊本~川尻間新駅の駅名決定 - 2016年春開業 [JR Kyushu announces name of new station between Kumamoto and Kawashiri on Kagoshima Main Line]. Mynavi News (in Japanese). Japan: Mynavi Corporation. 24 July 2015. Retrieved 28 July 2015.
^"西熊本駅" [NIshi-Kumamoto Station]. hacchi-no-he.net. Retrieved 26 April 2018.
^JR九州、熊本―川尻間の新駅名は「西熊本」 [New JR station between Kumamoto and Kawashiri to be named Nishi-Kumamoto]. Nikkei Shimbun (in Japanese). Japan: Nikkei Inc. 25 July 2015. Retrieved 28 July 2015.
^ abcJR新駅名称は「西熊本駅」 熊本-川尻間 [New JR station to be named Nishi-Kumamoto, between Kumamoto and Kawashiri]. Kumanichi.com (in Japanese). Japan: Kumamoto Nichinichi Shimbun. 23 July 2015. Retrieved 28 July 2015.