It provides telephone, fiber-based broadband internet and television services to residential and corporate customers in nine cities across Pakistan.
History
Micronet Broaband (Pvt.) Limited (MBL) was Pakistan's first DSL operator, launched in July 2002 by co-founders Wahaj-us-Siraj and Saad Saleem.[2]
In 2006, Nayatel was created as a subsidiary of Micronet Broadband (Pvt.) Limited (MBL) as Pakistan's first Fiber-to-the-Home (FTTH) service provider.[3]
Nayatel's services were exclusive to the twin cities of Islamabad and Rawalpindi, however, in 2016, they expanded to Faisalabad[4][5] and in 2018, Peshawar was added to their coverage area.[6]
Fiber-to-the-home (FTTH) Internet is offered to residential consumers with plans ranging from 20 Mbit/s to 300 Mbit/s.
Network
In February 2020, Nayatel launched 10 Gbit/s XG-PON for corporate customers[8] and simultaneously began offering Fiber-to-the-Tower (FTTT) to Telenor Pakistan.[9]
Facebook partnered with Nayatel in 2021 to expand their fiber network across eight cities.[10][11]
In 2023, Nayatel began rolling out IPv6 connectivity for both residential and corporate customers.[12]
Television
Standard definition (SD) television channels are offered through basic cable[13] and High-Definition (HD) television channels and a Video-on-Demand (VoD) platform are offered through a digital set-top-boxes branded 'Digital Box' and 'JoyBox'.[14] Their latest addition Android TV Box is a Google certified TV box that converts regular TV to smart TV.[15]
Nayatel Cloud
In addition to being an ISP, Nayatel operates a cloud computing service known as 'Nayatel Cloud' to promote local hosting.[16][17]
Controversy
Nayatel was one of the ISPs at odds with the PTA over the proposed changes to the DNS in Pakistan.[18]
Nayatel took the PTA to court over discrimination in Azad Kashmir.[19]
Competition Commission of Pakistan found in favour of Nayatel against Peshawar Electric Supply Company (Pesco) in a Right of Way case.[20]
Nayatel submitted a complaint against PTCL with the PTA alleging blockage of traffic.[21]
Nayatel took up a case against the Army Heritage Foundation over Right of Way (ROW) charges.[22]
