Prior to the official opening, the first aircraft to land at the heliport on 8 April 1959, was a Westland Widgeon Series 2, owned by Westland Aircraft.[4]
The heliport, once owned by Westland and then Harrods, is a very small site, making use of a jetty to provide a helipad for take-off and landing, and onshore parking for three to four aircraft, depending upon their size. The heliport provides landing, parking and refuelling services between 08:00 and 21:00 (flights are permitted between 07:00 and 23:00), albeit parking is normally restricted to smaller helicopter categories.[5]
Flight conditions and procedures at the heliport prescribe a circuit height 1,000 ft (305 m) above the Thames, in an extended figure-of-eight over the water, to seek to minimise noise pollution for residents in the area and to constrain flight operations to over the river, away from the built-up area. Ground running of rotors is restricted to a maximum of five minutes for the same reason.[6]
Edmiston announced in August 2019 that they would be taking over the title sponsorship of the heliport with a restyling of the interior & exterior areas as well as repainting the helicopter landing apron.[9]
On 16 January 2013 a Agusta A109 helicopter outbound from Redhill attempting to divert to London Heliport due to poor weather conditions at Elstree in adverse weather collided with a construction crane and then crashed into the street, killing the pilot and one person on the ground. This was the first fatal helicopter crash anywhere near the heliport since records began in 1976.[10]
London Heliport has a fully licensed rescue and firefighting service who are on duty for all aircraft movements at the port as well as providing an emergency response to any helicopter incident within the London area. The Heliports Fire Service also conducts regular training alongside their colleagues in the London Fire Brigade and RNLI and offer training in helicopter emergencies to any emergency service.[11]