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Jessica Chen

Jessica Chen
CitizenshipUnited States
EducationUniversity of California, San Diego
OccupationsCommunication advisor, journalist, speaker, author
Notable work“Smart, Not Loud”
Websitejessicachenpage.com

Jessica Chen is an American business communication advisor, speaker, author, and journalist.[1][2][3][4] Chen is the founder of Soulcast Media and the author of Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons.[5][6][7]

Career

Chen studied international relations at Earl Warren College, University of California, San Diego.[8] She began her career in journalism as a news reporter at Time Warner Cable from 2008 to 2015.[9] From 2015 to 2017 she was a reporter at ABC 10News in San Diego where she won a 2017 Emmy Award from the National Academy of Television Arts & Sciences Pacific Southwest Chapter for her work in broadcast journalism.[10] Chen also reported for NBC 4 News, Fox 5 and the Shanghai Daily.[11][12][13][14]

In 2018, she founded Soulcast Media, a business communication training company where she conducts leadership training and speaking engagements with Fortune 100 companies.[15][16][17][18][19]

Chen delivered the TedX Talk “For the Quiet Minority at Work,” in 2022, where she talked about tackling being a minority in a workplace and the communication friction experienced, including communication strategies to build visibility.[9]

In July 2024, she published Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons with Penguin Random House, a book about workplace communication, which was named a Next Big Idea Must Read.[20][21][22][23][24] The book introduced the concepts of quiet culture and loud culture.[25] She argues many people who grew up with Eastern values often find themselves feeling stuck when working in a Western environment.[18] The book presents her approach to being noticed at work through career-brand building, self-advocacy, and building credibility through strategic communication skills.[4] She introduced the concept of creating a “Yay Folder,” as a way to compile workplace wins.[26]

She joined Columbia University's School of Engineering faculty in 2025 as an instructor in professional development and communication skills.[27]

In January 2026, Chen was named the host of iHeartMedia's business podcast, Leading by Example: Executives Making an Impact where she interviews executives and entrepreneurs to uncover how their experiences shape the way they lead their organizations.[28]

References

  1. ^ "5 phrases smart people always use to get noticed and succeed at work—without being the loudest in the room". CNBC. August 14, 2024. Retrieved December 31, 2025.
  2. ^ "Chief | The Framework a CEO Uses to Maintain Credibility in Unexpected Situations at Work". chief.com. Retrieved December 31, 2025.
  3. ^ Chen, Jessica (July 15, 2024). "How to celebrate your wins at work without coming across as a jerk". Fast Company. Archived from the original on January 6, 2025. Retrieved March 21, 2026.
  4. ^ a b "Don't downplay your accomplishments at the workplace". The Straits Times. April 6, 2024. ISSN 0585-3923. Retrieved December 31, 2025.
  5. ^ Melody Wilding. "How To Get Noticed At Work For All The Right Reasons". Forbes. Archived from the original on March 10, 2026. Retrieved March 21, 2026.
  6. ^ "What to Do When You're Overlooked". Harvard Business Review. August 13, 2024. ISSN 0017-8012. Retrieved December 31, 2025.
  7. ^ Shrikant, Aditi; Cnbc • • (July 12, 2024). "An introvert's guide to speaking up in meetings: Be 'pointed and succinct,' one expert says". NBC Connecticut. Retrieved December 31, 2025.
  8. ^ "Women of Warren - Jessica Chen". warren.ucsd.edu. Retrieved December 31, 2025.
  9. ^ a b Chen, Jessica (December 7, 2022). For the Quiet Minority at Work. Retrieved December 31, 2025 – via www.ted.com.
  10. ^ "The National Academy of Television Arts & Sciences Pacific Southwest Chapter : Emmy Award Nominations" (PDF). Nataspsw.org. Retrieved July 7, 2026.
  11. ^ Chen, Jessica. "How to Get Noticed at Work as a Quiet Person". Next Big Idea Club. Retrieved December 31, 2025.
  12. ^ "Jessica Chen". CNBC. August 13, 2024. Retrieved December 31, 2025.
  13. ^ "Book Jessica Chen for Speaking, Events and Appearances". APB Speakers. Retrieved December 31, 2025.
  14. ^ "Jessica Chen – Asian American / Asian Research Institute". August 20, 2025. Retrieved December 31, 2025.
  15. ^ "Smart, Not Loud: Navigating Quiet Culture Bias with Jessica Chen (Part One)". Apple Podcasts. Retrieved December 31, 2025.
  16. ^ "Episode 24: Smart, Not Loud". Apple Podcasts. Retrieved December 31, 2025.
  17. ^ "Getting to Yes, And… | Jessica Chen – 'Smart Not Loud'". WGN Radio 720 - Chicago's Very Own. August 13, 2024. Archived from the original on August 14, 2024. Retrieved December 31, 2025.
  18. ^ a b Uda, Rachel (June 5, 2024). "Could This Common Bias Be Holding You Back at Work?". Katie Couric Media. Retrieved December 31, 2025.
  19. ^ Shrikant, Aditi; Cnbc • • (July 15, 2024). "Use this formula to advocate for yourself and say 'no' to more work, says author of 'Smart, Not Loud'". NBC New York. Retrieved December 31, 2025.
  20. ^ Vozza, Stephanie (August 15, 2024). "4 ways to tell if the company interviewing you cares about you". Fastcompany.com. Retrieved July 7, 2026.
  21. ^ Feintzeig, Rachel (August 10, 2024). "Why the Reliable Office Workhorse Rarely Gets Ahead". The Wall Street Journal. Retrieved December 31, 2025.
  22. ^ Shrikant, Aditi (July 15, 2024). "Use this formula to advocate for yourself and say 'no' to more work, says author of 'Smart, Not Loud'". Cnbc.com. Retrieved December 31, 2025.
  23. ^ "Author Q&A: How to harness your 'quiet' power and stand out in the workplace". Finance.yahoo.com. Retrieved July 7, 2026.
  24. ^ Gianopoulos, Panio. "The Next Big Idea Club's July 2024 Must-Read Books". Next Big Idea Club. Retrieved February 17, 2026.
  25. ^ Duncan, Rodger Dean. "How To Stand Out At Work Without Stepping On Toes". Forbes. Archived from the original on August 5, 2024. Retrieved February 17, 2026.
  26. ^ Shrikant, Aditi; Cnbc • • (July 9, 2024). "Every employee needs a 'Yay Folder,' says author of 'Smart, Not Loud:' Here's what that means". NBC Los Angeles. Retrieved February 17, 2026.
  27. ^ "Jessica Chen | Columbia Engineering - Professional Development and Leadership (PDL)". pdl.engineering.columbia.edu. Retrieved December 31, 2025.
  28. ^ "Leading By Example: Executives Making An Impact". iHeart. Retrieved February 17, 2026.

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