A hybrid organization is an organization that mixes elements, value systems and action logics (e.g. social impact and profit generation) of various sectors of society, i.e. the public sector, the private sector and the voluntary sector. A more general notion of hybridity can be found in Hybrid institutions and governance.
According to previous research hybrids between public and private spheres consist of following features:
Value creation in hybrids proceeds through three mechanisms
Mixing distinct value categories may take several forms. One common feature of these forms is the act of combining existing value categories to contribute novel variants of value. Compromising concern solving grievances among the interacting parties. From the legitimization point of view, hybrids are attuned to catering to the demands of multiple audiences: the government, citizens and clients, as well as the competitive markets.[4]
The discussion of relational aspects of hybridity among nodes, dyads and networks raises number of questions. Sometimes governing hybridity necessitates a balancing act among parallel and opposing forces. In other instances, hybridity represents an effort to build genuinely new interaction patterns to settle the issues at hand, but it is also the case that hybridity brings out restrictions on interaction patterns.[5]
The hybridity can be studied across levels of society in micro, meso and macro settings. However, aggregation of institutions follow different patterns within government, business and civil society.[6] The relational aspect appears as integration and separation (node), in dyads between e.g professionals and managers and between providers and beneficiaries, and within networks as actors with different attributes.[7]
Hybrid organization can achieve a competitive advantage because it can easily adapt into rapidly changing business environment. Organizational hybridity refers to an ability to blend features from different organizations or cultures to create solutions which suits organization's needs.[8] In addition, hybrid organizations can achieve long-term sustainability by blending social and economic imperatives and engaging with diverse stakeholder groups.[9]
In hybrid organizations there are private, public and non-profit organizations collaborating together. All these organizations have their own knowledge strategies and the hybrid organization needs to manage a comprehensive knowledge strategy of the entire hybrid organization. This makes the challenges of the hybrid organizations interdependent and multidimensional. In order for a hybrid organization to succeed in creating a knowledge strategy, it must pay attention to the following three things in particular:
Hybrid organizations are found in both the private and public sectors, but there may be differences in their goals and governance structures: private and public organizations all in all usually have different drivers and organizational structures.[10] Basically public and private sector organizations differ from each other from the point of view of their environment, organization-environment transactions and organizational roles, structures and processes.[11][12]
In private sector, hybrid organizations are often motivated by profit and create social or environmental value, as a means to achieve financial goals. In contrast, public sector hybrid organizations usually prioritize social or environmental objectives and use financial sustainability as a means to achieve their mission.
Furthermore, public sector hybrid organizations may be subject to more strict regulatory frameworks and may be required to report on a broader range of standards than private sector hybrid organizations.[10]
Borys and Jemison[13] introduced the concept of "hybrid organizational arrangements", aligning the concept with strategic alliances, R&D partnerships, joint ventures and licensing. The authors reviewed prior research and provided a qualitative framework for classification of different types of hybrid organizational arrangements consisting of breadth of purpose, boundary determination, value creation and stability mechanisms.[13]
Later, Oliver Williamson[14] introduced the concept of a "hybrid form" in transaction cost economics.[14] A hybrid form can be defined as "a set of organizations such that coordination between those organizations takes place by means of the price mechanism and various other coordination mechanisms simultaneously"[15]
As hybrid organizations combine diverse stakeholder groups, the potential for conflict within them might be greater. This is the challenge of stakeholder management.[16] In addition, conflicts can occur because hybrid organizations need to balance between institutional demands and stakeholder interests [17]
This problem is similarly emphasized from the perspective of agency theory. The so-called 'multiple principal problem' combines various collective action problems that can occur with hybridity.[18] Free-riding or duplication in steering and monitoring procedures can result in high costs. Similarly, directive ambiguity or lobbying of the corporations by individual stakeholders can induce inefficiency.[18]
Any tensions can have positive and negative economic, performance related, cultural and governance related effects for the organization, its principles, and its customers. For instance, for state-owned enterprises, Schmitz[19] argues that the combination of public and private interests brings an optimal combination of incentives for reducing costs and improving quality in comparison with pure production forms.[20] In contrast, Voorn, Van Genugten, and Van Thiel[21] hypothesize that diversity of ownership may lead to benefits such as specialization and increased efficiency, but also downsides such as increased failure rates.[21]
Examples of hybrid forms of organization include:
Not all hybrid forms are intentional as their value creation may take place "by default".[26] Hemingway's ethnographic study of a British-based multi-national corporation, where corporate social responsibility was found to be practised informally by some employees, in addition to their formal job roles, pointed out that unless a corporate employee was given dispensation from the profit motive in order to specifically create social value, even the most hybrid of corporations could not be described as a social enterprise staffed by social entrepreneurs (although employees' activities outside of the workplace might be). However, she did find evidence of corporate social entrepreneurship, where some employees had enlarged their own job roles to encompass social responsibility, in one or more forms.[27]
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