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In hours of darkness, when the helicopters do not fly, North East Ambulance Service funds a Medical Emergency Response Incident Team (MERIT),[9] which is staffed by a doctor and paramedic team from GNAAS.[10] The MERIT service extended in November 2018 to cover Thursday to Sunday nights, which were previously covered on an on-call basis.[11] The service uses Volvo XC90 vehicles.[12]
In 2014–2015, GNAAS had operating costs of £4.6million and an income of £6.2million.[13]
In 2022–2023, the operating costs were £7.1million against an income of £10.8million, which included a total of £350,000 from government contracts and grants.[6]
In 2020, GNAAS began trials in using jet suits to get from landed helicopters on call-outs to casualties in locations difficult to access.[14] The simulation exercise showed a casualty, whose position it would take 25minutes to reach on foot, could be reached in a jet suit in 90seconds.
The air ambulance service began in 1994 with the leased Eurocopter AS350 Écureuil helicopter G-NAAS.[19]MBB Bo 105 helicopters were operated from 2003, and an MD 902 from 2006. 2006 also saw the introduction of the first Dauphin helicopter, G-HEMS. In 2010, the charity consolidated around a fleet of three Dauphin N2 helicopters, which were the first aircraft it owned. This ended the practice of leasing aircraft, which created financial issues. Two of these three Dauphin N2 helicopters were later replaced by newer Dauphin N3 helicopters G-NHAD and G-NHAE between 2019 and 2020. This was done to mitigate the risk involved with flying older aircraft.[12]
In the media
From 8 March 2018, the charity appeared on Channel 4's TV programme Emergency Helicopter Medics, which followed the crews responding and treating emergency patients.[20] Other air ambulances that featured in the show include Thames Valley Air Ambulance and East Anglian Air Ambulance.