The Plaza Hotel is getting ready for the Christmas holiday season. Eloise is on a mission to find presents in the package room from her mother, who has taken a trip to Paris.
When Eloise does not find any packages from her mother, she then leaves the room in a large mess. She skips towards the lobby, and pushes into a long line at the check-in desk and interrupts a conversation between hotel manager Mr. Salamone and two patrons, wishing to upgrade their current hotel suite to a park-side view room. Eloise asks Mr. Salamone if there have been any packages from her mother in Paris, and he replies that there hasn't. He pushes her away, telling Eloise that he is currently very busy. Eloise pushes in the line again, offering Mr. Salamone some unnecessary assistance. Mr. Salamone declines, pushing Eloise away from the hectic line.
Eloise leaves, but is instantly back in a flash, when she notices a suspicious man waiting in the queue. She thinks that this patron is a spy, but Mr. Salamone declines, and instantly changes the subject so that Eloise can leave the line. He requests Eloise to look out for the hotel's Christmas tree delivery, which is due to be at the Plaza any moment. He tells Eloise to inform him when the delivery arrives. Eloise leaves the line, and tells the "spy" that she is keeping her eye on him.
The main focal point of the story deals with the impending marriage between Rachel Peabody, the hotel owner's daughter, and a bachelor named Brooks Oliver, who was chosen by Rachel's family to be her husband.
Eloise eventually learns that Brooks is doing something suspicious. She also finds out that Rachel took a liking to Bill, a room service waiter and a friend of hers, four years earlier. When Mr. Peabody learned of his daughter's relationship with Bill, he then sent his daughter to a university, hoping to break them up. Eloise intervenes with the relationship, much to Mr. Peabody's dismay.
Eloise succeeds with restoring Bill and Rachel's romance; Brooks is then arrested for forgery, and Mrs. Thornton, who was in danger of being evicted, is granted a permanent stay at the Plaza. Also, Eloise's mother arrives and they rejoice.
Filming took place mostly in Toronto, Canada. Scenes were also filmed in front of the Plaza Hotel in New York City.[3] The film was shot back-to-back with Eloise at the Plaza.[4]
