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Draft:Updoc


Updoc
TypePrivate
IndustryTelehealth
Founded2021
FoundersDylan Coyne and Clifton Hodgkinson
Websiteupdoc.com.au

Updoc is an Australian telehealth platform operated by Venture Startups International Pty Ltd.[1] Launched in 2021 by Dylan Coyne and Clifton Hodgkinson, it connects patients with registered health practitioners for remote consultations.[2][3]

History

Coyne and Hodgkinson met while working in product and technology roles at Uber. They launched Updoc in 2021 and financed the business themselves for its first three years.[2] In May 2024, the company announced its first external funding, a A$20 million investment from Bailador Technology Investments.[3][1] At the time of the investment, Updoc was reported to have served more than 200,000 patients.[4] In 2025, Capital Brief reported that the company was expanding from consumer consultations into services for business clients.[2]

Services and business model

Updoc facilitates online consultations for general medical advice, prescriptions, medical certificates, specialist referrals and pathology referrals. Services have been offered both as individual consultations and through monthly subscriptions.[1][3] Patients submit information online before a practitioner reviews the request and contacts them remotely.[4]

The subscription model has been discussed as part of a wider debate about the commercialisation of direct-to-consumer telehealth in Australia. In August 2025, ABC News reported that Updoc offered a A$19.95 monthly plan for medical-certificate consultations. The report contrasted concerns from Medical Board of Australia chair Susan O'Dwyer about highly commercial models with telehealth researcher Centaine Snoswell's view that subscription models were not necessarily harmful and could support continuity of care.[5]

See also

References

  1. ^ a b c Ang, Adam (30 May 2024). "Aussie telehealth startup Updoc gets $13M funding from Bailador". MobiHealthNews. Retrieved 13 July 2026.
  2. ^ a b c Clune, Bronwen (29 July 2025). "Updoc founders on scaling, strategy and the future of telehealth". Capital Brief. Retrieved 13 July 2026.
  3. ^ a b c Keating, Eloise (28 May 2024). "Telehealth startup Updoc secures $20 million from ASX-listed Bailador". SmartCompany. Retrieved 13 July 2026.
  4. ^ a b Santoreneos, Anastasia (14 October 2024). "Meet the tech duo behind Updoc: 200K patients and a $20 million milestone". Forbes Australia. Retrieved 13 July 2026.
  5. ^ Rasker, Rachel (22 August 2025). "Are online telehealth appointments legit? Experts warn they may not be as safe as you think". ABC News. Australian Broadcasting Corporation. Retrieved 13 July 2026.


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