Snowden worked for Data Sciences Ltd from 1984 until January 1997.[4] The company was acquired by IBM in 1996.[5] The following year Snowden set up IBM Global Services's Knowledge and Differentiation Programme.[6]
While at IBM Snowden researched the importance of storytelling within organisations, particularly in relation to expressing tacit knowledge.[7][8][9] In 2000 he became European director of the company's Institute for Knowledge Management,[4] and in 2002 he founded the IBM Cynefin Centre for Organisational Complexity.[10] During this period he led a team that developed the Cynefin framework, a decision-making tool.[11][12][13]
Snowden left IBM in 2004 and a year later founded Cognitive Edge Pte Ltd, a management-consulting firm based in Singapore, now trading as The Cynefin Company.[14]
Works
Snowden is the author of several articles and book chapters on the Cynefin framework, the development of narrative as a research method, and the role of complexity in sensemaking.[2] In 2008 he and co-author Mary E. Boone won an "Outstanding Practitioner-Oriented Publication in OB" award from the Academy of Management's Organizational Behavior division for a Harvard Business Review article on Cynefin.[15][16] In 2008–2009 he wrote a column for KMWorld on trends in technology, "Everything is fragmented".[17] He was an editor-in-chief of the journal Emergence: Complexity and Organization.[18]
References
^Bob Williams, Richard Hummelbrunner, Systems Concepts in Action: A Practitioner's Toolkit, Stanford, CA: Stanford University Press, 2010, 163–164.
^ ab"Biography of David Snowden"(PDF). cognitive-edge.com, courtesy of Athabasca University. 2008. Retrieved 23 February 2010.
^Patti Anklam, Net Work, Burlington, MA: Butterworth-Heinemann, 2007, 182.
^Alicia Juarrero, "Cauality and Explanation", in Peter Allen, Steve Maguire, Bill McKelvey (eds.), The SAGE Handbook of Complexity and Management, London: SAGE Publishing, 2011, 161–162.
^Dave Snowden, "Storytelling and Other Organic Tools for Chief Knowledge Officers and Chief Learning Officers", in Dede Bonner (ed.), Leading Knowledge Management and Learning, Alexandria, VA: American Society for Training and Development, 2000, 237–252.
^Thomas Quiggin, "Interview with Mr. Dave Snowden of Cognitive Edge", Seeing the Invisible: National Security Intelligence in an Uncertain Age, Singapore: World Scientific, 2007, 212.