Cognitive Work Analysis (book)
| Author | Kim J. Vicente |
|---|---|
| Cover artist | Kathryn Houghtaling |
| Language | English |
| Subject | Human-computer interaction, Work environment, Industrial safety |
| Genre | Non-fiction: Academic: Textbook |
| Publisher | Lawrence Erlbaum Associates, Inc. |
| Publication date | 1999 |
| Publication place | Mahwah, NJ, USA |
| Media type | |
| Pages | 392 |
| ISBN | 0-8058-2397-2 |
| Website | Cognitive Work Analysis | Toward Safe, Productive, and Healthy Computer-Based Work |
Cognitive Work Analysis : towards safe, productive, and healthy computer-based work is an academic textbook by Kim Vicente that Lawrence Erlbaum Associates, Inc. published in 1999.[1]
Contents
- Part One - Introduction
In part one, Vicente provides the background, motivations and definitions for cognitive work analysis.
- Part Two - Three Approaches to Work Analysis
In part two, Vicente outlines three approaches to work analysis: normative, descriptive and formative.
- Part Three - Cognitive Work Analysis in Action
In part three, Vicente gives a process control case study and outlines the five phases of analysis: work domain, control task, strategies, social organization, and worker competencies.
- Part Four - Final Words
In the final chapter in part four, Vicente summarizes cognitive work analysis and the importance and implications for using it in the global knowledge-based economy. He argues the benefits for safety, productivity, and health.
Reception
In Tim Ferris' review[2], he praises the extensive references and the engineering approach to usability and user interface. Both Tim and Gerard Tornvliet's[3] reviews, criticize the lack of practical "how to" content to perform the relevant work analysis, or any related computer-based tools.
References
- ^ "Cognitive Work Analysis". Taylor & Francis Group.
- ^ Ferris, Tim (31 March 2003). "Cognitive Work Analysis Toward Safe, Productive, and Healthy Computer-Based Work [Book Review]". IEEE Transactions on Professional Communication. 46 (1): 63-65. doi:10.1109/TPC.2002.808348.
- ^ Torenvliet, Gerard (March 2002). "Review of Cognitive work analysis: toward safe, productive, and healthy computer-based work by Kim Vicente. Lawrence Erlbaum Associates". ACM SIGCHI Bulletin - a supplement to interactions. 2002 (March–April): 15. doi:10.1145/967260.967274.
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