Hagner began working as a secretary for a variety of women in the District of Columbia, and helped women with the invitations for debutante teas. She was hired by a number of prominent women, and eventually worked for the family of William S. Cowles, the brother-in-law of Theodore Roosevelt.[4]
In 1898, she became a clerk in the office of the surgeon general of the United States, but she regularly took leave to continue as a social secretary for various women, including Ida Saxton McKinley, and the wife of U.S. senator Elihu Root. During that period, Hagner was also the first agent for the Social Register in Washington and secretary for the hostess of U.S. senator Chauncey Depew.[5]
In 1901, First Lady of the United StatesEdith Roosevelt made an institutional change when she hired Hagner as the first full time White House social secretary to serve a first lady.[6] Hagner's initial assignment was to plan Alice Roosevelt's societal debut in 1902.[7] Edith soon began to rely on Hagner and authorized her to release photos of the first family in hopes of avoiding unauthorized press candids.[7] Hagner was said to have an excellent knowledge of politics that was useful to the family.[8]
Hagner married Norman James in 1915. Upon their marriage in 1915, James persuaded Hagner to give up her work to become mistress of Overhills, a large estate and grounds located in Catonsville, Maryland. In 1928, Hagner and her husband sold the property and moved to Baltimore.