13cabs is an Australian taxi network with a fleet of over 10,000 vehicles. Named after their phone number (13 22 27 or “13cabs”), and a part of A2B Australia, 13cabs operates in Sydney, Melbourne, Adelaide, Brisbane, Perth and Newcastle. 13cabs has expanded to the Northern Territory, regional Victoria and regional Queensland, providing a 24/7 booking service via three Australian-based contact centres.
In March 2020, in an effort to counter the impact of the COVID-19 pandemic on the taxi industry, it was announced that 13cabs had established a subsidiary named 13things, a home delivery service that offers to pick up and deliver goods and parcels.[1]
Bookings can be made through the 13cabs app, enabling users to book a taxi as they would if they were travelling. They then fill in an option to mark it as a parcel.
Community
13cabs supports and creates community programs such as the 13cabs Taxi Driver Memorial Cup, an annual cricket match between a team of taxi drivers and a team of professional athletes. In 2019, they facilitated over 8 million trips supporting passengers with a disability. Other initiatives include helping to deliver medical goods to hospitals, partnering with charitable organisations like Guide Dogs Australia, the Royal Children's Hospital and the Good Friday Appeal.
Locations
13cabs operates in all states and territories of Australia [2]