Prior to the launch of the single number in 2016, people wishing to contact the relevant electric distribution company would have needed to know the 11-digit phone number of the electricity distribution company who served their area. Industry research following winter storms in 2013/2014 showed that most people in the event of a power cut would contact their electricity supplier (who sources or generates the electricity and bills the consumer) rather than the network operator (who is responsible for delivering power from the National Grid).[1][3][4][5]
In New Zealand
Launched on 10 May 2019, 105 is used for non-emergency calls to Police were an immediate response is not required or when the event has already taken place and nobody is in any danger, such as a stolen car, property damage, to add additional information to an existing police report or to contact your local police station. [2][6][7] It is the analogue of the 101 telephone number in the UK.