The show featured characters from the ads, such as D.J. Marcus and the Impala Man, with two lead characters introduced for the show, Chloe (played by Laura Prepon) and Zack. Chloe and Zack interacted with the viewers during the "broadcast" via an Internet forum that was part of the website.
Tarsem from @radical.media directed the original ads. NBC Digital Productions then created a new media drama which tied together the ads and added interactive features.