Randolph "Randy" Bradley is a fast food worker in rural Louisiana who is slated to be promoted to manager, yet still submits to bullying by coworkers Chris and Jess. Benson sees Randy being bullied and he attempts to intervene; after being threatened by Chris to not interfere, Benson then goes to his car to retrieve a double-barrelled shotgun and kills everyone in the building save for Randy. Randy reluctantly helps Benson clean the bloody scene, they place the bodies in the freezer, and they close the restaurant early.
The duo drive to a nearby diner, where Randy asks why Benson committed the shooting spree. Benson's response is to insult their waitress, saying that she hasn’t done anything remarkable in her life; Benson explains that he sees potential in Randy as someone who can achieve more, and says he thinks Randy is "fixable". Benson takes Randy to Benson's mother's house to give her some food and cigarettes. When Randy goes to get a phone for his disabled mother upon her request, Benson pins Randy against the wall and rebukes his mother. They return to Benson's car, where Benson says that he has to hurt Randy to make him learn and sets up a rule that he does only what is necessary for Randy.
With Benson set on curing Randy of his indecisiveness, they head to a mall to talk to Randy’s ex-girlfriend, Lisa, at her workplace, because Randy never fully understood why his last relationship ended. Lisa explains that their breakup was due to Randy's apathy. At the parking lot, Randy then explains to Benson why his mother had him repeat second grade due to an incident with his former teacher, Mrs. Beard, in which he flung an eraser into her eye in anger after feeling mistreated by her, and how it ruined both their lives: Mrs. Beard eventually lost her eye and was mocked by students and faculty for her disfigurement; and Randy ended up suppressing his feelings throughout his life since then, due to the traumatic memory of his emotions harming others. Randy's submissive behavior is further shown by a brief phone call he has with his mother, who Benson concludes micromanages Randy after listening in.
Benson then drives Randy to the school where Mrs. Beard works to get her home address so Randy can reconcile with his regret. Benson recognizes the vice principal as he is leaving the office and interacts with him briefly to confirm his identity; the principal was his former third-grade teacher. Benson then follows the vice principal outside and viciously beats him, but Randy stops the beating because of the rule Benson set for Randy.
At Mrs. Beard's house, Randy learns that she does not blame him for the accident and that the direction in which her life went ultimately ended on a positive note despite her missing eye. As their meeting comes to a close, Mrs. Beard receives a phone call from the elementary school and she is told about the vice principal's ultimately fatal beating. She mentions the assault to Randy and Benson before seeing dried blood on Benson's knuckles. Benson then pulls his gun on Mrs. Beard, but Randy tells Benson not to kill her, after which Benson takes Mrs. Beard hostage and plans to drive out of the city.
The three return to the diner from earlier and, while in the restroom, Randy calls the police. They are confronted by the waitress from earlier; still angered by Benson’s insult, she berates him until Benson shoots her in the leg. Randy tries to stop Benson, and they hear the sound of police sirens. Thinking Mrs. Beard called the police, Benson attempts to shoot her, but instead shoots Randy in the shoulder as he is in the way. Benson quickly goes to help Randy, and Randy confesses he was the one who called the police, having stolen Mrs. Beard's flip phone from her house. Accepting that his spree has come to an end, Benson reflects on his apathy and listlessness towards life having begun in his early years, then walks outside and commits suicide by cop. Sometime later, Randy plays with Mrs. Beard's daughter as she arrives home and he lays a firm boundary with his overbearing mother over the phone, showing that he is finally happy and has control over his own life.
The Passenger was released digitally by MGM+ and Paramount Home Entertainment on August 4, 2023 and started streaming on MGM+ on October 6, 2023.[6]
Reception
On the review aggregator website Rotten Tomatoes, 81% of 27 critics' reviews are positive, with an average rating of 6.4/10.[7]Metacritic, which uses a weighted average, assigned the film a score of 62 out of 100, based on 8 critics, indicating "generally favorable" reviews.[8]