The songs are presented in such a way as to form a storyline about a runaway who takes refuge in an abandoned theatre on Christmas Eve,[3] and experiences the musical performances as ghostly visions from the theatre's past. Ossie Davis as the caretaker, Allie Sheridan as the runaway, a special guest appearance by Joseph Jankovic as part of the children’s choir, and Jennifer Sheridan and TSO vocalist Tommy Farese as the runaway's parents are used to fill out the narrative.[2] The special was filmed at the historic Loew's Jersey Theatre in Jersey City, New Jersey.
The New York Times reviewer said, "the Trans-Siberian Orchestra has carried out a mission to create powerful artistry in music through the webbing of songs together by means of storytelling...artists like Jewel and Michael Crawford bring their own unique twists to a musical exploration of art and the Christmas spirit."[1]