In 1964, Phillips was seconded to NASA as the director of the Apollo program. He brought in Air Force personnel to fill project management positions, and instituted common procedures, documentation and terminology, to prevent potentially catastrophic failures and oversights. An Apollo Configuration Management Manual was issued in 1964, which was largely copied from the Air Force Systems Command's manual. Phillips proposed a system of design reviews and change control that would give managers both the authority and the information necessary to manage the project. Daily reports were sent to headquarters, where they were kept by a central control room he modeled on the one that he had used on the Minuteman project. The Apollo program's mission was accomplished in July 1969 with the Apollo 11 Moon landing, and Phillips returned to the Air Force.
On graduation from the University of Wyoming, where the Reserve Officers Training Corps (ROTC) was compulsory,[5] Phillips was commissioned as a second lieutenant in the infantry.[4] He sat a competitive examination for a regular commission, and was accepted. By the time he graduated, the United States had entered World War II. He then entered active military service, and in June 1942 went to Fort Benning, Georgia, where he received infantry officer training.[5] He transferred to the Army Air Corps, attended flying school and earned his pilot wings.[4] He married Betty Anne Brown, who was also from Cheyenne, at Fort Benning in August 1942.[5][6] They had three daughters: Dana, Janie, and Kathleen.[8]
In July 1960, Phillips froze the design of Minuteman, precluding further design changes, even though he knew that its range was 1,000 miles (1,600 km) short of its specified requirement. It was estimated that it would take between six months and a year of further development to achieve this. Given a choice between meeting the specification and meeting the schedule, he chose the latter. In 1962, the first Minuteman missiles were based at Malmstrom Air Force Base in Montana, from whence they could still reach their targets even with the reduced range. The increased range was achieved in time for the second Minuteman wing to be equipped with the longer-range version. He also decided, on his own authority, to install field maintenance points on the missile so maintenance could be performed in the field. This was contrary to the original design, but based on his experience with the B-52, Phillips believed that it was necessary.[12]
NASA service
In 1963, George E. Mueller, NASA's incoming Associate Administrator for Manned Space Flight, was confronted by projects with large cost overruns and scheduling slippages that threatened the Apollo program's goal of putting a man on the Moon by the end of the decade. Congress accepted that this would be very expensive, and was willing to pay the price to win the Space race, but took a dim view of repeated requests for additional funding simply because of NASA's poor forecasting. Mueller thought this was due to poor management skills; NASA had expanded rapidly, and its engineers had not worked on projects as large as Apollo.[13] Mueller had worked for Ramo-Wooldridge on the Minuteman project, and he was aware of how Phillips had managed its schedule and costs,[14][13] although they had not worked together.[12] Mueller asked the head of the Air Force Systems Command (AFSC), GeneralBernard Schriever, if Phillips could be seconded to NASA as the program controller in the Office of Manned Space Flight (OMSF).[15] Although Schriever was reluctant to part with one of his top ICBM project managers, he considered that the Air Force's Dyna-Soar and Manned Orbiting Laboratory programs could benefit from NASA experience. He agreed to Phillips's secondment to NASA, but only on the condition that Phillips was hired as the director of the Apollo program rather than as a mere underling. In December 1963, this was accomplished, and Phillips was assigned to NASA.[16]
The following month, Phillips wrote to Schriever requesting that Air Force personnel be provided to fill program control positions in the OMSF. The AFSC sent two officers. Phillips then asked for 55 more. Such a large request prompted negotiations between NASA and the Air Force. The United States Secretary of the Air Force, Eugene M. Zuckert, agreed to consider the request, subject to NASA providing position statements so that he could ensure that the work would benefit their careers. The Air Force agreed that it would provide officers for tours of duty lasting at least three years. Phillips ultimately requested and received the assignment of 128 more officers, most of whom were based at the Manned Spacecraft Center (MSC) in Houston, Texas. The officers assigned included Brigadier General David M. Jones, who became his deputy; Colonel Edmund F. O'Connor, as director of MSFC Industrial Operations; Colonel Samuel Yarchin, who became the deputy director of the Saturn V Project Office; and Colonel Carroll H. Bolender, who became the Apollo mission director.[17] Phillips was promoted to the rank of major general in February 1964.[6]
Phillips aggressively took on the job with constant daily meetings, phone contact, and visits to contractor sites which kept him on the road 75 per cent of the time. He described the job to New York Times reporter John Noble Wilford this way:
I'm at the level which knows all the things you have to know to make a major decision. Below the program director, there isn't anyone who has the whole picture. Above the program director, the men have so many other responsibilities.[18]
Through the institution of common procedures, documentation and terminology, Phillips hoped to prevent potentially catastrophic failures and oversights, and to head off criticism from the media, Congress and the Government Accountability Office. An important step was the issuance of the Apollo Configuration Management Manual in 1964, which was largely copied from the AFSC's manual. Phillips proposed a system of design reviews and change control that would give managers both the authority and the information necessary to manage the project. Daily reports were sent to headquarters, where they were kept by a central control room he modeled on the one that he had used on the Minuteman project.[19]
In November 1965, Phillips personally took a tiger team to North American Aviation (NAA) in Downey, California, the prime contractor for the Apollo Command/Service Module (CSM) and the Saturn V's S-II second stage, to investigate problems of delays, quality shortfalls and cost overruns.[20] On 19 December, he wrote a memo to NAA president Lee Atwood with a copy of a report of his findings and some recommended fixes, which he also sent to Mueller. Mueller also sent Atwood a follow-on letter strongly expressing his disappointment with the CSM and S-II problems, requiring a response by the end of January 1966 and a follow-on visit of Phillips's team in March. Phillips privately wrote to Mueller recommending that the president of NAA's Space and Information Systems Division, Harrison Storms, be replaced. Atwood brought Robert Greer, a retired Air Force major general, in to manage the S-II project at NAA.[21][22]
Phillips was also concerned about cost and schedule overruns at Grumman, which was building the Apollo Lunar Module (LM), and he sent a management review team headed by Wesley L. Hjornevik to Grumman headquarters in Bethpage, New York. The review team found fault with Grumman's management and procedures. Grumman adopted a system of "work packages", under which the project was broken down into discrete tasks, each with its own personnel, budget and manager, but this did not resolve all of its problems.[23][24] In February 1967, Thomas J. Kelly was replaced as project manager by Grumman vice president George F. Titterton, who was sent back from the executive suites to the factory building to manage the project.[25][24]
When the Apollo 1 fire killed three astronauts in a ground test on 27 January 1967, just before what was to have been the first manned Apollo mission, a Congressional investigation uncovered the existence of what came to be known as "the Phillips Report". NASA AdministratorJames E. Webb was called before Congress and when questioned by Senator Walter Mondale, he testified that he was unaware of the existence of the report. He only found out about it from Phillips and Mueller after the hearing. However, Congress found no fault with Phillips's management system. Webb now insisted that NAA remove Storms,[26] and he was replaced by William D. Bergen.[27]
The fire led Phillips to institute stricter measures to ensure quality and safety. Safety offices were established at every NASA field center in September 1967, and the following month the MSC created the Spacecraft Incident Investigation and Reporting Panel. The design of the first CSM and LM was frozen in October 1967, except for essential changes, which had to be approved by the MSC senior management board. Software changes were also restricted in February 1968. By this time, Phillips felt that restrictions had gone too far, and in October managers were permitted to approve minor changes, although any affecting schedules still had to be approved by the senior management board.[28]
With the Apollo project moving again, but seriously behind schedule, Phillips prevailed upon Webb to authorize sending Apollo 8 on a mission to orbit the Moon.[29] At a small dinner party before the launch of Apollo 10 in May 1969, Wernher von Braun, the director of the Marshall Space Flight Center in Huntsville, Alabama, praised Phillips as the one most responsible for pulling the many pieces of the Apollo program together and making them work on time.[18][8]
During the Apollo 11 mission in July 1969 which achieved the program's manned landing goal, Phillips announced his intention to leave NASA and return to Air Force duty.[8] During his NASA service, he was promoted to lieutenant general.[18]
In the wake of the 1986 Space Shuttle Challenger disaster, NASA Administrator James C. Fletcher asked Phillips to lead a team to report on NASA's management. Phillips found that it had decayed since the days of Project Apollo, with the centers asserting their independence.[30] He recommended strengthening NASA headquarters' control, and placing both the Space Shuttle and Space Station Freedom under a single manager.[31]
Phillips was awarded the Air Force Distinguished Service Medal in September 1969 for his service with NASA, and again in July 1972 for his service as the Commander of SAMSO.[2] He also was awarded two NASA Distinguished Service Medals by that agency, in 1968 and 1969, for his leadership of the Apollo program,[4] and he was given an honoraryLL.D. degree from the University of Wyoming in June 1963.[6]
On 26 September 1971, Phillips was awarded the Smithsonian Institution's Langley Gold Medal in aviation and space exploration for his contributions to the Apollo Program from 1964 to 1969. He was the 14th recipient of the Langley Medal since the award was first presented to the Wright Brothers in 1909. In April 1971, he was elected a member of the National Academy of Engineering for his leadership and his direction of the Minuteman missile Program and of the Apollo Program. Phillips received the General Thomas D. White U.S. Air Force Space Trophy on 11 September 1972 and the Flying Tiger Pilot Trophy (awarded by the American Volunteer Group) on 7 July 1973.[4]
Bateman, Jeffery S. (Winter 2011). "The Ultimate Program Manager: General Samuel C. Phillips". Air Power History. 58 (4): 34–43. ISSN1044-016X. JSTOR26276109.
Johnson, Stephen B. (2002). The Secret of Apollo: Systems Management in American and European Space Programs. New series in NASA history. Baltimore and London: Johns Hopkins University Press. ISBN978-0-8018-6898-6. OCLC660823008.
Kelly, Thomas J. (2001). Moon Lander: How We Developed the Apollo Lunar Module. Smithsonian history of aviation series. Washington, D.C.; London: Smithsonian Institution Press. ISBN978-1-56098-998-1. OCLC492690341.
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