NeighborhoodScout is a website and online database of U.S. neighborhood analytics created in 2002.[1][2] The site offers neighborhood reports and a search function. [3][4][5][6][7]
In an interview with Inman News, Schiller discusses that he used to move around often for jobs or for school, and was often in a position to make expensive decisions about the best places in which to buy or rent. “But asking friends or real estate professionals always led to answers that were an inaccurate mix of what my friend or agent thought I wanted, combined with what they themselves want in a neighborhood. As a result, the suggestions were never right.”[9] Schiller founded Location, Inc. in 2000 and launched Neighborhoodscout.com in 2002.[8]
By 2006, Location, Inc. reported that NeighborhoodScout had nearly 70,000 subscribers and had served over 1 million users since inception.[10] In 2015, NeighborhoodScout reported to serve over 1 million users each month.[11] NeighborhoodScout earns revenue from customer subscriptions and advertising. They also refer homebuyers to real estate agents and collect a referral fee when they transact on a home.[12]
In 2011, financial journalist Stacey Bradford of CBS MoneyWatch featured NeighborhoodScout and CEO Schiller in a How-To article about finding the best neighborhood. Bradford counseled readers that sites like NeighborhoodScout are helpful at providing the type of information about areas that real estate agents are prohibited from divulging because of the Fair Housing Act.[20]
Controversy over racial and ethnic data
In 2014, NeighborhoodScout released a feature that allows users to filter neighborhood by crime statistics, school quality, housing values, and demographic characteristics such as languages, ethnicity, race, and income. The feature was criticized by the National Fair Housing Alliance who were concerned that showing racial statistics on real estate websites may steer homebuyers to filter their searches based on race.[21] The CEO of NeighborhoodScout contested the claim it violates the Fair Housing Act, and said the site could actually help to promote integration. In an interview with Inman News on the topic, Schiller noted that searching for areas based on race and ethnicity is “not necessarily contemptible,” and provided an example of a Korean customer who used NeighborhoodScout to find areas populated by other Koreans.[22]
^Coombes, Andrea (April 24, 2006). "Best Places to Retire Near Metro Areas". The Wall Street Journal, Marketwatch. Dow Jones & Company, Inc. Retrieved 29 September 2015.
^Morales, Tatiana (July 16, 2004). "Second Home As An Investment". CBS News. CBS Interactive, Inc. Retrieved 29 September 2015.
^"Best Big-City Bargains". TIME Money. No. Best Places to Live 2014. Time Inc. September 21, 2014. Retrieved 29 September 2015.