An M/D/c queue is a stochastic process whose state space is the set {0,1,2,3,...} where the value corresponds to the number of customers in the system, including any currently in service.
Arrivals occur at rate λ according to a Poisson process and move the process from state i to i + 1.
Service times are deterministic time D (serving at rate μ = 1/D).
c servers serve customers from the front of the queue, according to a first-come, first-served discipline. When the service is complete the customer leaves the queue and the number of customers in the system reduces by one.
The buffer is of infinite size, so there is no limit on the number of customers it can contain.
Waiting time distribution
Erlang showed that when ρ = (λD)/c < 1, the waiting time distribution has distribution F(y) given by[4]
Crommelin showed that, writing Pn for the stationary probability of a system with n or fewer customers,
[5]
^Franx, G. J. (2001). "A simple solution for the M/D/c waiting time distribution". Operations Research Letters. 29 (5): 221–229. doi:10.1016/S0167-6377(01)00108-0.
^Crommelin, C.D. (1932). "Delay probability formulas when the holding times are constant". P.O. Electr. Engr. J. 25: 41–50.