The film revolves around the staff and guests at New York City's Hotel Fontaine during the christmas season. The personal and work life of the hotel's manager, Georgia, become entangled when she is torn between Luke, the hotel's resident chef, and Raymond, a former prince staying at the hotel over the holidays.[1][2]
The trailer was released on November 9, 2022.[6] The film was released on Amazon Freevee in the United States, United Kingdom, and Germany on December 2, 2022.[1]