The station is served by the Gala-Yuzawa Line from Echigo-Yuzawa Station, and forms the only station on this 1.8 km branch line. Services are classed as "Limited express", although they are actually extensions of Jōetsu ShinkansenTanigawa services. The station is open to passengers only during the winter ski season, usually from mid-December until early May.
In fiscal 2017, the JR portion of the station was used by an average of 1,029 passengers daily (boarding passengers only).[2] The passenger figures for previous years are as shown below.