The present bus station opened in March 2007, replacing a previous bus station, located below the shopping centre, which has now been converted into a service area and new mall.[2]
Stands and services
The station has ten bus stands, nine for departures (stand A to J), and an additional alighting point (stand K).[3] The bus stands at Haymarket continue the lettering sequence (stand L to Y). Each bus stand has ten seats, real-time information displays, and automatic doors (which open only when a bus is at the stand). Glass screens located at each bus stand feature artwork designed by Artstop Studios.[4]
Independent operator, Peter Hogg of Jedburgh, operates the thrice-daily (except Sunday) X74 service, which runs from the city to Jedburgh via Ponteland, Belsay, Otterburn and the Scottish Border.
Lanchester via Teams, Metrocentre , Swalwell, Whickham, Sunniside, Crookgate, Burnopfield, Tantobie, Tanfield Lea, Stanley , South Moor, Quaking Houses,[c] Burnhope & Maiden Law
Consett express via Gateshead , Lobley Hill, Sunniside, Crookgate, Burnopfield, Medomsley & Leadgate
X72
Stanley express via Gateshead , Lobley Hill, Sunniside, Crookgate, Burnopfield, Tantobie, Flint Hill, Dipton, Catchgate & Annfield Plain
X73
Stanley express via Metrocentre , Swalwell, Whickham, Crookgate, Tanfield, Tantobie, Flint Hill, Dipton, Catchgate & Annfield Plain
E
X1
Peterlee express via Gateshead , QE Hospital, Wrekenton, Springwell Village, Washington Galleries , Herrington Burn, Houghton-le-Spring, Hetton-le-Hole, Easington Lane, South Hetton & Easington Village
X1A
Picktree Village express via Gateshead , QE Hospital, Wrekenton, Springwell Village & Washington Galleries
X10
Middlesbrough express via Gateshead , Heworth , Dalton Park, Peterlee, Billingham, Norton & Stockton-on-Tees
^During opening hours, services operate via Beamish Museum.
^During opening hours, services operate via Beamish Museum.
^A frequent service operates between Newcastle and Chester-le-Street, with some services extending to Brandon (weekdays and Saturday daytime) or Durham.
^Some early morning & late evening journeys omit Arnison Centre.
^Savage, Dan. "Eldon Square Bus Station". Artstop Studios. Retrieved 23 February 2020. An award-winning Installation of amazing glass screens for a new bus station celebrating the urban, social, and historical context of the city, featuring images taken from photography and hand drawn graphics/