The official music video for the song was released on August 28, 2018, through Vevo. As of October 1, 2022, the video has achieved over 24 million views.[2]
The video's setting is within the Oculus New York's World Trade Center station, with lead singer Ryan Tedder wandering around looking for a 'connection' to end his loneliness.[3] Various extras dressed in business attire are shown staring at the palms of their hands (like a phone screen) as an interpretive dancer performs. A brief cutscene shows him driving a Jeep Cherokee through Manhattan.
A majority of the video is shot in black and white except for the last chorus, where the whole band is performing and the station is illuminated by purple lightning. The video was directed by Joel Pront.[4]
Usage in media
"Connection" appeared in Jeep's "2018 Summer of Jeep: Sold Out" commercial. The appearance led the song to top the Billboard Top Commercial Songs chart in July 2018.[5]
^"ČNS IFPI" (in Czech). Hitparáda – Radio Top 100 Oficiální. IFPI Czech Republic. Note: Select 42. týden 2018 in the date selector. Retrieved December 6, 2018.