Demand responsive transport system
ArrivaClick is a demand responsive transport service operated by Arriva UK Bus. Passengers book and pay for journeys via a smartphone app,[2] which then matches passengers traveling between similar points, calculating an ad hoc route to the destinations required.[3]
History
ArrivaClick was launched in March 2017 in Sittingbourne,[4] with Liverpool becoming the first city to be served by ArrivaClick in 2018.[5]
Operations
Speke
Arriva North West currently operate the ArrivaClick service around the Speke area [6]
Watford
Arriva Click used to operate within Watford and the surrounding area but stopped operations on 31st December 2023 due to low passenger numbers [7]
Sittingbourne
ArrivaClick in Sittingbourne was operated by Arriva Southern Counties, During November 2019 Arriva replaced the service with a fixed-route service in part of the area.[8]
Liverpool
ArrivaClick began operations in Liverpool city centre and the southern areas of the city during December 2018.[9] however in July 2020, Arriva announced that it would not be returning its operations to Liverpool after suspending services in March due to the COVID-19 pandemic[10]
Leicestershire
Arriva Midlands commenced operating ArrivaClick services in partnership with developers of the New Lubbesthorpe housing estate in Leicestershire in April 2019.[11] The Leicestershire operations were scaled back in October 2021 to operate during daytimes only.[12]
Arriva Click operations in Leicester ceased on 31 July 2022 with Vectare East Midlands operating a replacement service Novus Direct and Novus Flex from 1 August.[13]
Ebbsfleet
Arriva Kent Thameside commenced operating ArrivaClick services at Ebbsfleet on 30 November 2020. ArrivaClick operations in Ebbsfleet ceased on 31 December 2024.
Fleet
ArrivaClick services are operated by Mercedes-Benz Sprinter minibuses. As of December 2018, it has a total of 30 vehicles.
References