The station consists of four elevated island platforms serving eight tracks. The tracks of the Tōhoku Shinkansen also cross this station, above the Saikyō Line platforms.[2]
The station has a "Midori no Madoguchi" staffed ticket office and a "View Plaza" travel agency.[1]
In fiscal 2013, the station was used by an average of 89,742 passengers daily (boarding passengers only), making it the 47th-busiest station operated by JR East.[3] The passenger figures for previous years (boarding passengers only) are as shown below.
^ ab各駅情報(赤羽駅) [Station Information: Akabane Station] (in Japanese). East Japan Railway Company. Retrieved 30 October 2012.
^ abcKawashima, Ryozo (March 2011). 日本の鉄道 中部ライン 全線・全駅・全配線 第12巻 東京都心北部 [Railways of Japan – Chubu Line – Lines/Stations/Track plans – Vol 12 Northern Central Tokyo]. Japan: Kodansha. pp. 18–51. ISBN978-4-06-270072-6.
^ ab各駅の乗車人員 (2013年度) [Station passenger figures (Fiscal 2013)] (in Japanese). Japan: East Japan Railway Company. Archived from the original on 6 May 2001. Retrieved 24 September 2014.
^各駅の乗車人員 (2000年度) [Station passenger figures (Fiscal 2000)] (in Japanese). Japan: East Japan Railway Company. Archived from the original on 9 October 2014. Retrieved 30 October 2012.
^各駅の乗車人員 (2005年度) [Station passenger figures (Fiscal 2005)] (in Japanese). Japan: East Japan Railway Company. Archived from the original on 9 October 2014. Retrieved 30 October 2012.
^各駅の乗車人員 (2010年度) [Station passenger figures (Fiscal 2010)] (in Japanese). Japan: East Japan Railway Company. Archived from the original on 6 October 2014. Retrieved 30 October 2012.
^各駅の乗車人員 (2011年度) [Station passenger figures (Fiscal 2011)] (in Japanese). Japan: East Japan Railway Company. Archived from the original on 8 October 2014. Retrieved 24 September 2014.
^各駅の乗車人員 (2012年度) [Station passenger figures (Fiscal 2012)] (in Japanese). Japan: East Japan Railway Company. Archived from the original on 7 October 2014. Retrieved 24 September 2014.