A-dec (Austin Dental Equipment Company)[1] is a dental office furniture and equipment manufacturer based in Newberg, Oregon, United States. It is considered one of the largest dental equipment makers in the world,[2] and as of 2002 is Newberg's largest employer with 832 employees.[3] Founded in 1964, the company's annual revenue of $250 million comes from the sale of products such as dental chairs, stools, delivery systems, medical lighting, cabinetry, and other accessories.
History
In 1964, Ken Austin built an improved air-powered vacuum system known as the Air-Venturi System, which varied from the belt-drive devices in use at the time.[4][5] That same year the company released the first miniature delivery unit designed specifically for the new reclining patient chair, Dec-Et, followed by the complementary Tray-Cart, the first mobile dental assistant's work surface. The mobile equipment helped the company grow rapidly.[6] In 1966, A-dec was incorporated, and at the time the company was housed in a Quonset hut in Newberg.[4][7] They built a new plant and offices on 150 acres (0.61 km2) on the edge of Newberg in 1971. The company expanded distribution into 23 countries that year as well.
In 1977, A-dec offered a full line of instrument delivery systems. In subsequent years, the company added chairs, stools and dental lights, becoming a full service provider in the 1980s with revenues of $75 million annually by 1990.[7] They developed a dental cabinetry line in 1983 as well as building the self-contained water system, allowing dentists to have a controlled water supply to handpieces, and syringes, improving the industry's infection control. A-dec began a partnership with W&H, a family-run company based in Austria and a leading manufacturer of rotary dental instruments in 1985. The partnership positioned A-dec for new growth into the dental handpiece and ancillary equipment markets with the A-dec|W&H co-brand. In January 1990, they bought A-dec Diversified Inc., a company also in Newberg.[8] The company grew to 600 employees by 1992.[9] In 1999, the company was named as the 88th largest woman-owned company in the US.[10]
A-dec introduced new products the Cascade and Radius in the 1990s, and in 2004 introduced the A-dec 500. The chair-mounted delivery system brought new technologies together for the first time and created an integrated system. The development of A-dec 500 led to streamlining the company's production lines and staging A-dec for a quicker time-to-market for its products. They also switched from a cold press to a hot press for their wood piece production at their 60,000-square-foot (5,600 m2) plant.[2] The company was one of the leading contributors to a campaign to force a vote on a proposed income tax increase by the state legislature in 2003, which was defeated in 2004.[11]
By 2006 the company had grown to almost 1,000 employees and annual revenue of $250 million.[4] A-dec named Scott Parrish president of the company in 2007, replacing founder Ken Austin.[12] In 2008, the company held a contest for dentists and gave the winners new office equipment.[13] They also opened a new 25,000-square-foot (2,300 m2) training facility that year in Newberg.[14] This facility doubles as a showroom for visiting dental professionals to view the company's products.[15] The company introduced the A-dec 300, a fully integrated chair and delivery system with a smaller footprint in 2009. That year they also laid off 100 employees due to the worldwide economic downturn.[16] In February of that year the company was fined by the Environmental Protection Agency and then reached a $325,700 settlement for selling an unregistered pesticide.[17]
In 2024, A-dec announced the expansion of its business with the launch of the A-dec Certified Pre-Owned Equipment program.[18] The company has developed a refurbishing process that includes a rigorous multi-point inspection to ensure the quality of its used dental equipment. A-dec's certified pre-owned equipment is sold in packages, with sales and installation managed by authorized A-dec dealers.
Operations
Founders, George Kenneth 'Ken' Austin Jr. (1931–2019[19]) and Joan D. Austin (1931–2013[20]), developed the "A-dec Way", a written expression of the operating philosophy which governs all aspects of the company.[21] Introduced in 1972, the philosophy contains 15 points from a concern for people to encouraging creativity among others.[21] Employees receive profit sharing from the privately held corporation.[5][22] The company's 40-acre (160,000 m2) campus in northeast Newberg has 11 buildings with 500,000 square feet (46,000 m2).[22] As of 2003 the private company was debt free.[23] Most of the equipment built is custom ordered by dentists.[24]
^Colby, Richard (November 14, 1988). "A-DEC built on dental equipment". The Oregonian. pp. D8.
^ abKhermouch, Gerry (March 19, 1990). "A-dec finds success in thinking small; dental equipment producer is being run like family shop". Metalworking News. 17 (777): 4(2). ISSN0891-4036.
^"Two A-DECS become one". The Oregonian. January 25, 1990. pp. D11.
^Blackmun, Maya (April 10, 1992). "Pacific Metal bows to quirks of customer". The Oregonian. pp. B6.
^Duryee, Tricia (May 4, 1999). "Five Oregon Companies Make Top 500 List of Women-Owned Businesses". The Oregonian.
^Steves, David (December 11, 2003). "Big donors give tax petition a push; Ballot Measures; Nearly half of the $600,000 it cost to put it on the ballot came from five companies". The Register-Guard. p. D1.
^Tims, Dana (January 4, 2007). "Northwest: Ken Austin, co-founder of A-dec, steps down". The Oregonian. p. C2.
^"Joan D. Austin". The Oregonian. June 13, 2013. Retrieved May 23, 2019.
^ ab"Quality Management; Quality leadership 100: Quality's survey reveals that these companies know quality makes a difference". Quality. 44: 48(10). September 1, 2005. ISSN0360-9936.
^ abBrinckman, Jonathan (June 10, 2004). "Inside Oregon Business: A weekly look at businesses' strategic decisions details keep A-dec lean". The Oregonian. p. B1.
^Harrington, Cynthia (August 1, 2003). "The new accounting environment: companies face a paradigm shift in how they conduct business". Journal of Accountancy. 196 (2): 28(6). ISSN0021-8448.